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FAX Error Code
Outline
Error Code Outline
An error code is used to indicate a fault in a machine, and is indicated in the machine's LCD or reports, showing the nature (symptoms) of the fault. Using the errorcode, the user or the service man can readily find out how to correct the fault by simply referring to the User's Manual or service manual. An error code may be either of the following two types:
User Error Codes
A fault indicated as a user error code is one that can easily be corrected by the user, as by operating the machine. It takes the form of "# + number."
Service Error Codes
If a fault calls for a service man for correction, it is indicated as a service man error code in the form of "## + number" or "SYSTEM ERROR E + number."
MEMO:
- A service error code expressed in the form of "## + number" will not appear on the LCD, Error Tx Report, or Activity Report while the machine remainsin factory default state. To check a service error code, shift bit 0 of service soft switch #1 SSSW SW01 to '1'.
- For the causes and countermeasures of error codes, refer to the separate G3/G4 Facsimile Error Code List.
User Error Code
User Error Code
No.
Tx/Rx
Description
#0001
[Tx]
An original has jammed.
#0003
[Tx/Rx]
Time-out for copying or sending/receiving a single page has occurred.
#0005
[Tx/Rx]
Time-out for initial identification (T0/T1) has occurred.
#0009
[Rx]
Recording paper has jammed or is absent.
#0012
[Tx]
Recording paper is absent at the other party.
#0018
[Tx/Rx]
Auto call initiation has failed.
#0037
[Rx]
Image memory overflow at time of reception has occurred.
#0059
[Tx]
The number you dial and connected number (CSI) does not match.
#0995/0099
[Tx/Rx]
A memory communication reservation has been cancelled.
Service Error Code
Service Error Code
No.
Tx/Rx
Description
##0100
[Tx]
At time of transmission, the procedural signal has been transmitted more than specified.
##0101
[Tx/Rx]
The modem speed does not match that of the other party.
##0102
[Tx]
At time of transmission, fall-back cannot be used.
##0103
[Rx]
At time of reception, EOL cannot be detected for 5 sec (15 sec if CBT).
##0104
[Tx]
At time of transmission, RTN or PIN is received.
##0106
[Rx]
At time of reception, the procedural signal is received for 6 sec while in wait for the signal.
##0107
[Rx]
At time of reception, the transmitting party cannot use fall-back.
##0109
[Tx]
At time of transmission, a signal other than DIS, DTC, FTT, CFR, or CRP is received, and the procedural signal has been sent more than specified.
##0111
[Tx/Rx]
Memory error has occurred.
##0114
[Rx]
At time of reception, RTN is transmitted.
##0200
[Rx]
At time of reception, no image carrier is detected for 5 sec.
##0201
[Tx/Rx]
DCN is received outside the normal parity procedure.
##0224
[Tx]
Communication protocol signal error.
##0228
[Rx]
Abnormal management information of image data.
##0232
[Tx]
Encoding error has occurred.
##0237
[Rx]
Decoding error has occurred.
##0261
[Tx/Rx]
System error has occurred.
##0280
[Tx]
At time of transmission, the procedural signal has been transmitted more than specified.
##0281
[Tx]
At time of transmission, the procedural signal has been transmitted more than specified.
##0282
[Tx]
At time of transmission, the procedural signal has been transmitted more than specified.
##0283
[Tx]
At time of transmission, the procedural signal has been transmitted more than specified.
##0284
[Tx]
At time of transmission, DCN is received after transmission of TCF.
##0285
[Tx]
At time of transmission, DCN is received after transmission of EOP.
##0286
[Tx]
At time of transmission, DCN is received after transmission of EOM.
##0287
[Tx]
At time of transmission, DCN is received after transmission of MPS.
##0288
[Tx]
After transmission of EOP, a signal other than PIN, PIP, MCF, RTP, or RTN has been received.
##0289
[Tx]
After transmission of EOM, a signal other than PIN, PIP, MCF, RTP, or RTN has been received.
##0290
[Tx]
After transmission of MPS, a signal other than PIN, PIP, MCF, RTP, or RTN has been received.
##0670
[Tx]
At time of V.8 lAte start, the V.8 ability of DIS front the receiving party is expected to be detected, and the CI signal is expected to be transmitted in response; however, the procedure fails to advance, and the line is released because of T1 time-out.
##0671
[Rx]
At time of V.8 arrival, procedure fails to move to phase 2 after detection of CM signal from caller, causing T1 time-out and releasing line.
##0672
[Tx]
At time of V.34 transmission, a shift in procedure from phase 2 to phase 3 and the reafter stops, causing the machine to release the line and suffer T1 timeout.
##0673
[Rx]
At time of V.34 reception, a shift in procedure from phase 2 to phase 3 and thereafter stops, causing the machine to release the line and suffer T1 timeout.
##0674
[Tx]
At time of V.34 transmission, a shift in procedure from phase 3 and phase 4 to the control channel and thereafter stops, causing the machine to release the line and suffer T1 timeout.
##0675
[Rx]
At time of V.34 reception, a shift in procedure from phase 3 and phase 4 to the control channel and thereafter stops, causing the machine to release the line and suffer T1 timeout.
##0750
[Tx]
At time of ECM transmission, no meaningful signal is received after transmission of PPS-NULL, causing the procedural signal to be transmitted more than specified.
##0752
[Tx]
At time of ECM transmission, DCN is received after transmission of PPS-NULL.
##0753
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-NULL, or T5 time-out (60 sec) has occurred.
##0754
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-NULL..
##0755
[Tx]
At time of ECM transmission, no meaningful signal is received after transmission of PPS-MPS, causing the procedural signal to be transmitted more than specified.
##0757
[Tx]
At time of ECM transmission, DCN is received after retransmission of PPS-MPS.
##0758
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-MPS, or T5 time-out (60 sec) has occurred.
##0759
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-MPS.
##0762
[Tx]
At time of ECM transmission, DCN is received after transmission of PPS-EOM.
##0763
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-MPS, or T5 time-out (60 sec) has occurred.
##0764
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-EOM.
##0765
[Tx]
At time of ECM transmission, no meaningful signal is received after transmission of PPS-EOP, causing the procedural signal to be transmitted more than specified.
##0767
[Tx]
At time of ECM transmission, DCN is received after transmission of PPS-EOP.
##0768
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-EOP, or T5 time-out (60 sec) has occurred.
##0769
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-EOP, or T5 time-out (60 sec) has occurred.
##0770
[Tx]
At time of ECM transmission, no meaningful signal is received after transmission of EOR-NULL, causing the procedural signal to be transmitted more than specified.
##0772
[Tx]
At time of ECM transmission, DCN is received after transmission of EOR-NULL..
##0773
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of EOR-NULL, or T5 time-out (60 sec) has occurred.
##0774
[Tx]
At time of ECM transmission, ERR is received after transmission of EOR-NULL..
##0775
[Tx]
At time of ECM transmission, no meaningful signal is received after transmission of EOR-MPS, causing the procedural signal to be transmitted more than specified.
##0778
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission EOR-MPS, or T5 time-out (60 sec) has occurred.
##0779
[Tx]
At time of ECM transmission, ERR is received after transmission of EOR-MPS.
##0780
[Tx]
At time of ECM transmission, no meaningful signal is received after transmission of EOR-EOM, causing the procedural signal to be transmitted more than specified.
##0782
[Tx]
At time of ECM transmission, DCN is received after transmission of EOR-EOM.
##0783
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of EOR-EOM, or T5 time-out (60 sec) has occurred.
##0784
[Tx]
At time of ECM transmission, no meaningful signal is received after transmission of EOR-EOP, causing the procedural signal to be transmitted more than specified.
##0787
[Tx]
At time of ECM transmission, DCN is received after transmission of EOR-EOP.
##0788
[Tx]
At time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of EOR-EOP, or T5 time-out (60 sec) has occurred.
##0789
[Tx]
At time of ECM transmission, ERR is received after transmission of EOR-EOP.
##0790
[Rx]
At time of ECM reception, ERR is transmitted after transmission of EOR-Q.
##0791
[Tx]
While ECM mode procedure is under way, a signal other than a meaningful signal is received.
##0792
[Rx]
At time of ECM reception, PPS-NULL cannot be detected over partial page processing.
##0793
[Rx]
At time of ECM reception, no effective frame is received while high-speed signal reception is under way, thus causing time-out.
##0794
[Tx]
At time of ECM reception, PPR with all 0s is received.
##0795
[Tx/Rx]
A fault has occurred in code processing for communication.