Limitations
Service Mode Menu Transmission Function
1) At the time of transmission when an alarm/ service call error is detected, even if the alarm log or service call log detected is the target code for service mode menu transmission, transmission of service mode menu data is not performed in the following cases.
An alarm log or service call log which has been detected by E-RDS as an unsent log at the time of power-on
An alarm log or service call log waiting for retry after its transmission failed
When service mode menu transmission (when an alarm log or service call error was detected) failed
Service mode menu data of which processing for acquisition has been already performed when an alarm or service call error subject to service mode menu transmission occurred
2) When an alarm/ service call error occurred continuously AND when time correction/ change was performed to the device main unit during the target log transmission processing, a link number may be applied to the old log although it should be applied to the new log.
3) Transmission of the data of changes made in service mode menu settings is not performed instantly, but performed when a specified period of 60 minutes elapse after the change of service mode menu settings is detected or when a communication test is performed at the time of power-on. (There is a time lag.)
4) When service mode menu settings ([COPIER] > [Adjust]) are made, transmission is performed even when no change is made in the target data to be transmitted.
Transmission of service mode data is also performed when changes are made in the service mode setting value not subject to transmission (items other than Level 1, 2) or when settlement of a value is performed without changing the setting value.