FAQ on General Matters of Updater﻿

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FAQ on General Matters of Updater﻿
No.1
Q: What preparation is needed in each installation method?
A: See the table below for preparation required in each installation method.
For updating firmware

Installation Method | Setting Sales Company’s HQ | Network Settings | Enabling UGW Link | Enabling [Update Firmware] Button of User Mode | Enabling [Manual Update] Button of User Mode (Remote UI) | Periodical update validation
UGW-linked Download and Update | Yes | Yes | Yes | - | - | -
UGW-linked Download | Yes | Yes | Yes | - | - | -
Manual Download and Update | Yes | Yes | - | - | - | -
Manual Download and Update via Local UI | Yes | Yes | - | Yes | - | -
Manual Download and Update via Remote UI | Yes | Yes | - | Yes | - | -
Special Download and Update via Remote UI | Yes | - | - | - | Yes | -
Periodical update | Yes | Yes | - | - | - | Yes

For install Application

Installation Method | Network Settings | Enabling [Install Application/Options] Button of User Mode
LMS-linked Installation | Yes | -
LMA-linked installation via Local UI | Yes | Yes
LMS-linked installation via Remote UI | Yes | Yes

No.2
Q: How can operations using Updater be masked on the users' side?
A: Be sure to perform the following from the service mode.
Masking Firmware Installation

Setting Device Service Mode (Level 1) | COPIER >OPTION >FNC-SW >CDS-FIRM (1 -> 0)
Setting Device Service Mode (Level 1) | COPIER >OPTION >FNC-SW >LOCLFIRM (1 -> 0)

Masking Application Installation

Setting Device Service Mode (Level 1) | COPIER >OPTION >FNC-SW >CDS-MEAP (1 -> 0)

No.3
Q: Can the communication be cancelled during the communication test?
A: Yes. During the communication test, “Cancel” button is displayed.