Diagnosis Time

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Diagnosis Time
Diagnosis is completed in approx. 3 minutes.
The result is displayed on the Control Panel.
<When the diagnosis result is normal>
<When an error is detected by diagnosis>
Detailed information is displayed under the judgment result. In detailed information, the name of the test where an error was detected is indicated.
<How to view the error result>
The following screen is an enlarged view of the detailed information indicated above.
Explanation of the detailed error information is described.
[no] means that optional PCBs are not mounted.
When [no] is displayed although an optional PCB is mounted, it means that an error has been occurring.
[NG] means that an error occurred to PCBs mounted as standard.
Note:
Once the tool is activated, this machine reboots after approx. 2 minutes.
After completion of the diagnosis, be sure to turn OFF and then ON the main power.
By turning the power OFF, the operation of this tool completes.
<Controller System Error Diagnosis Table>
The error locations are identified according to the following table.

Test Name | Description | Assumed Error Location | Remedy | Error Code
SN-1 IA-SDRAM | Check an error between the Main Controller PCB 1 and SDRAM on the Main Controller PCB 1 | Main Controller PCB 1 SDRAM on Main Controller PCB 1 | 1.Check the installation of SDRAM on the Main Controller PCB. 2. Replace SDRAM on the Main Controller PCB 1. 3. Replace the Main Controller PCB 1. | -
SN-2 SM BUS IA DIMM1 | Check an SM bus error in SDRAM (outside) on the Main Controller PCB 1 | Main Controller PCB 1 SDRAM (outside) on Main Controller PCB 1 | 1. Check the installation of SDRAM on the Main Controller PCB. 2. Replace SDRAM (outside) of the Main Controller PCB 1. 3. Replace the Main Controller PCB 1. | -
SN-3 SM BUS IA DIMM2 | Check an SM bus error in SDRAM (inside) on the Main Controller PCB 1 | Main Controller PCB 1 SDRAM (inside) on Main Controller PCB 1 | 1. Check the installation of SDRAM on the Main Controller PCB 1. 2. Replace SDRAM (inside) of the Main Controller PCB 1. 3. Replace the Main Controller PCB 1. | -
SN-4 SM BUS IA Clock Gen | Check an SM bus error in Clock Generator on the Main Controller PCB 1 | Main Controller PCB 1 | 1. Replace the Main Controller PCB 1. | -

SN-5 SM BUS SOC DIMM1

Check an SM bus error in the Main Controller PCB 1 and SDRAM (M1) on the Main Controller PCB 2

Main Controller PCB 1
PCI Expansion PCB
Main Controller PCB 2
SDRAM (M1) on Main Controller PCB 2

1. Check the connection of the Main Controller PCB 1, and the Main Controller PCB 2.
2. Check the installation of SDRAM (M1) on the Main Controller PCB 2.
3. Replace SDRAM (M1) on the Main Controller PCB 2.
4. Replace the Main Controller PCB 2.
5. Replace the Main Controller PCB 1.

-

SN-6 SM BUS SOC DIMM2

Check an SM bus error in the Main Controller PCB 1 and SDRAM (M0) on the Main Controller PCB 2

Main Controller PCB 1
PCI Expansion PCB
Main Controller PCB 2
SDRAM (M0) on Main Controller PCB 2

1. Check the connection of the Main Controller PCB 1, and the Main Controller PCB 2.
2. Check the installation of SDRAM (M0) on the Main Controller PCB 2.
3. Replace SDRAM (M0) on the Main Controller PCB 2.
4. Replace the Main Controller PCB 2.
5. Replace the Main Controller PCB 1.
Supplementary Information: If SDRAM (M0) on the Main Controller PCB 2 is not installed, [no] is displayed for the diagnosis result.

-

SN-7 PCI Config Maestro | Check a PCI bus error in the Main Controller PCB 1 and the Main Controller PCB 2 | Main Controller PCB 1 PCI Expansion PCB Main Controller PCB 2 SDRAM (M0/M1) on Main Controller PCB 2 | 1. Check the connection of the Main Controller PCB 1, and the Main Controller PCB 2. 2. Replace the Main Controller PCB 1. 3. Replace the Main Controller PCB 2. | -
SN-8 PCI Config LANC | Check a LAN chip error on the Main Controller PCB 1 | Main Controller PCB 1 | 1. Replace the Main Controller PCB 1. | -
SN-9 PCI Config PCI-Bridge | Check a PCI bus error between the Main Controller PCB 1 and the PCI Expansion PCB | Main Controller PCB 1 PCI Expansion PCB | 1. Check the installation between the Main Controller PCB 1 and PCI Expansion PCB. 2. Replace PCI Expansion PCB. 3. Replace the Main Controller PCB 1. Supplementary Information: If the PCI Expansion PCB is not installed, [no] is displayed for the diagnosis result. | -
SN-10 CPLD | Check failure of CPLD chip on the Main Controller PCB 1 | Main Controller PCB 1 | 1. Replace the Main Controller PCB 1. | -
SN-11 LANC SPI | Check failure of LANC SPI on the Main Controller PCB 1 | Main Controller PCB 1 | 1. Replace the Main Controller PCB 1. | -
SN-12 RTC CHECK | Check failure of RTC on the Main Controller PCB 1 | Main Controller PCB 1 | 1. Replace the Main Controller PCB 1. | -
SN-13 TPM | Check failure of the TPM PCB on the Main Controller PCB 1 * TPM PCB is not installed in products for China. So, the diagnosis results NG. | Main Controller PCB 1 TPM PCB | 1. Check the installation of the TPM PCB. 2. Replace the TPM PCB. 3. Replace the Main Controller PCB 1. | E746
SN-14 SOC-DDR2 SDRAM | Check an error between SDRAMs on the Main Controller PCB 2 | Main Controller PCB 2 SDRAM (J11/J13) on Main Controller PCB 2 | 1. Check the installation of SDRAM (J11/J13) on the Main Controller PCB 2. 2. Replace SDRAM (J11/J13) on the Main Controller PCB 2. 3. Replace the Main Controller PCB 2. | E748
SN-15 SRI CHECK | Check On-board BUS on the Main Controller PCB 2 | Main Controller PCB 2 | 1. Replace the Main Controller PCB 2. | -
SN-16 JUST ROM READ | Check On-board ROM on the Main Controller PCB 2 | Main Controller PCB 2 | It is always no indication. A result does not become NG |
SN-17 FRAM | Check Main Controller PCB 2 and the connection of the memory PCB | Main Controller PCB 2 Memory PCB | 1. Check the installation of Memory PCB on the Main Controller PCB 2. 2. Replace Memory PCB on the Main Controller PCB 2. 3. Replace the Main Controller PCB 2. | E355
SN-18 SRAM | Check failure of SRAM on the Main Controller PCB 2. A battery emptied check | Main Controller PCB 2 | 1. Replace the Main Controller PCB 2. | E246 E350 E355
SN-19 GS | Check On-board BUS on the Main Controller PCB 2 | Main Controller PCB 2 | 1. Replace the Main Controller PCB 2. |
SN-20 HDD | Check an HDD I/F error | Main Controller PCB 2 PCI Expansion PCB HDD Cable HDD | 1. Check the cable connection of the HDD. 2. Check the connection between the Main Controller PCB 2 and the Main Controller PCB 1. 3. Replace the HDD. 4. Replace the Main Controller PCB 2. 5. Replace the Main Controller PCB 1. | E602
SN-21 BOARD CONNECT IA-SOC | Check failure between the Main Controller PCB 2 and the Main Controller PCB 1 | Main Controller PCB 1 Main Controller PCB 2 | 1. Check failure between the Main Controller PCB 2 and the the Main Controller PCB 1. 2. Replace the Main Controller PCB 2. 3. Replace the Main Controller PCB 1. | E748
SN-22 BOARD CONNECT SOC-ChLink | Check failure between the Main Controller PCB 2 and the channel link PCB | Main Controller PCB 2 Channel link PCB | 1. Check failure between the Main Controller PCB 2 and the Channel link PCB. 2.Replace the Channel link PCB. 3. Replace the Main Controller PCB 2. |
SN-23 BOARD CONNECT SOC-DCON | Check failure between the Main Controller PCB 2 and the DC controller PCB | Main Controller PCB 2 DC controller PCB | 1. Check failure between the Main Controller PCB 2 and DC controller PCB. 2.Replace the DC controller PCB 3. Replace the Main Controller PCB 2. | -