HDD replacement procedure
Outline
The procedure for replacing the HDD differs according to whether the HDD functions normally or not.
If the MEAP application area cannot be backed up
If the HDD does not function correctly due to failure or for other reason, the MEAP application area cannot be backed up. It is therefore necessary to reinstall the application after replacing the HDD. The procedure is shown below.
1) Preparation for replacement
Copy a set of license files for reinstalling the MEAP application (special licenses and reusable licenses) to a laptop for service operation.
Register a set of system files of a target product to SST. Or, prepare USB thumb drive of the System file transfer settlement.
2) Replacing the drive
Prepare the necessary service parts of the HDD, and replace the drive.
3) Formatting HDD
Format the HDD referring to
Formatting the HDD.
4) Reinstalling the MEAP application
When the device has started normally, obtain the jar files of the MEAP applications from the user, and install them using the license files for reinstallation.
Installation method is the same as normal installation.
5) Importing user information
As necessary, make login service selections and import user information.
Note:
When you replace the HDD without uninstalling MEAP applications, make sure to reinstall the previously installed applications. Unless reinstalling them, MEAP counter will not be released and the message “The number of applications that can be installed has exceeded the limit. Try to install this application after uninstalling other applications.” is displayed so that the installation of new applications may not be accepted. If you want to install new applications in this case, once reinstall the applications in-stalled before formatting and uninstall unnecessary applications.
If the MEAP application area can be backed up
If the MEAP application area can be backed up, it can be recovered after replacing the HDD, so it is not necessary to prepare the special licenses for reinstallation.
1) Preparation for replacement
Back up the MEAP application area of the device according to the procedure for backing up the MEAP application area using SST.
2) Replacing the drive
Prepare the necessary service parts of the HDD, and replace the drive.
3) Formatting HDD
Format the HDD referring to
Formatting the HDD.
4) Restorering the backup file
Restore the backup data referring to the
Procedures to Restore Backup Data.
5) Importing user information
As necessary, make login service selections and import user information.