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﻿Embedded RDS
Product Overview
Overview
Embedded RDS (hereafter, referred to as E-RDS, which stands for EMBEDDED-RDS) is a network module embedded with a customer’s device and enables e-Maintenance/ imageWARE Remote (Remote Diagnosis System), which can collect and transmit status changes, counter values, error logs, and consumable information such as the toner low/ out of the device to a remote maintenance server called UGW (Universal Gateway Server) via Internet.
The following device information/ status can be monitored.
Service mode counter (Billing counts)
Global click counter
Parts counter
Mode counter
Firmware info
Environment log
Service call error log
Jam log
Alarm log
Status changes (Toner low/ out, etc.)
Since high confidentiality is required for the information shown above, it performs communication between a device and the UGW using HTTPS/ SOAP protocol.