List of Alarm Code

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Alarm Code
List of Alarm Code

Alarm Code | Title | A. movement /B. cause /C. measures
00 | - | 0246 | Error code display (4-digit) | Soft counter PCB cannot write normally
00 | - | 0247 | Error code display (4-digit) | Soft counter PCB cannot restore data
04 | - | 0008 | Paper Deck Lifter error | Movement: The Paper Deck Main Motor (M1D) stops. CAUSE: The Deck Lifter does not rise or the Deck Lifter Position Sensor (PS4D) is failure. Measure: Turn OFF/ON the power swtch to release the error.
04 | - | 0011 | Cassette 1 Paper Feed Retry error | Movement: No change. CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
04 | - | 0012 | Cassette 2 Paper Feed Retry error | Movement: No change. CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
04 | - | 0013 | Cassette 3 Paper Feed Retry error | Movement: No change. CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
04 | - | 0014 | Cassette 4 Paper Feed Retry error | Movement: No change. CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
04 | - | 0017 | Manual Feeder Paper Feed Retry error | Movement: No change. CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the paper feed roller and the separation pad. -> Check whether a scrap of paper remains around the paper feed area or not.
04 | - | 0018 | Paper Deck Retry error | Movement: No change. CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
11 | - | 0001 | Waste Toner Container full (Photosensitive Drum) | Movement: A message ""The waste toner container is full."" is displayed on the Control Panel, and the machine is stopped. Cause: The Waste Toner Container becomes full. Measures: Clean the Waste Toner Container. Reset the Waste Toner Counter.
31 | - | 0005 | Environment Sensor reading alarm | Movement: It becomes as follow: environment temperature= 0 degC, environment humidity= 0%. Cause: Connection of the Environment Sensor cannot be detected. Measures: 1) Check the connection of the Environment Sensor (THU1). 2) Replace the Environment Sensor (THU1).

31

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0008

HDD failure prediction alarm

Movement: HDD failure is expected to occur in a short time due to occurrence of physical error in HDD. It does not occur in the HDD of mirroring configuration.
Cause: Error in the S.M.A.R.T. value of HDD
Measures:
1. Back up the data stored in HDD.
2. Replace the HDD.
3. Restore the data.
S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology): Self-diagnosis function built in the HDD. The occurrence rate of reading error, reading and writing speed, the total number of Motor start-up and stop times, the total length of power-on time, etc. are monitored.

33 | - | 0011 | Fixing Film Edge Cooling Fan error | Movement: No change. CAUSE: Disconnection of the Fixing Film Edge Cooling Fans (FAN1/2) or Failure of the Fixing Film Edge Cooling Fans (FAN1/2) Measure: Check the connector. -> Replace the Fixing Film Edge Cooling Fans (FAN1/2).
37 | - | 0001 | For R&D | For R&D
37 | - | 0002 | For R&D | For R&D
37 | - | 0003 | For R&D | For R&D
37 | - | 0004 | For R&D | For R&D
37 | - | 0005 | For R&D | For R&D
37 | - | 0006 | For R&D | For R&D
37 | - | 0007 | For R&D | For R&D
37 | - | 1000 | For R&D | For R&D
37 | - | 2000 | For R&D | For R&D
38 | - | 0001 | For R&D | For R&D
38 | - | 0002 | For R&D | For R&D
50 | - | 0010 | Alarm due to original separation failure | Movement: Nothing in particular. Cause: Condition unable to separate 1st sheet of original from the ADF occurs 3 times. Measures: Check rotation of the Pickup Motor (M1) -> Check the life of the Pickup Roller -> Check if paper lint is at the Pickup Slot.
50 | - | 0012 | Feed Motor Fan alarm | Movement: No change. CAUSE: Disconnection of the ADF Exhaust Fan (FM1) or the failure of ADF Exhaust Fan (FM1) Measures: Check the connector -> Replace the ADF Exhaust Fan (FM1)
61 | - | 0001 | Finisher Staple alarm | Movement: A user message is displayed on the Control Panel. If staple job is being processed during a print job, printing is stopped. Measures: Load staples.
62 | - | 0001 | Saddle Staple alarm | Movement: A user message is displayed on the Control Panel, and printing is stopped. If staple job is being processed during a print job, printing is stopped. Measures: Load staples.

65

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0001

Punch alarm

Movement: A user message is displayed on the Control Panel. If punching is being operated during a print job, operation varies depending on the detection level.
Level 1: Continue operation.
Level 2 (in case that punching operated 1000 times after the detection level 1): Stop printing.
Measures: Remove the punched trash.

73 | - | 0006 | LIPS | Error in configuration acquisition/management
73 | - | 0007 | LIPS | Memory management error in LIPS
73 | - | 0008 | LIPS | File management error in LIPS
73 | - | 0009 | LIPS | Reception data management error
73 | - | 0011 | LIPS | Macro management error
73 | - | 0014 | LIPS | Font management error
73 | - | 0015 | LIPS | Letter drawing error
73 | - | 0017 | LIPS | Image drawing error
73 | - | 0021 | LIPS | Utility execution control error
73 | - | 0024 | LIPS | Boot error in LIPS
73 | - | 0026 | LIPS | Data format error of image mode
75 | - | 0001 | Error occurred in Yukon | -
75 | - | 0002 | Error occurred due to invalid SVG analysis from Yukon | -
76 | - | 0001 | Font | No memory for internal font
76 | - | 0002 | Font | Fails to access to the file that stores the font.
76 | - | 0003 | Font | Fails to allocate the FM work memory.
76 | - | 0004 | Font | Fails to allocate the FM work memory.
76 | - | 0005 | Font | Fails to analyze the internal font.
76 | - | 0006 | Font | Alignment of font data is wrong.
76 | - | 0007 | Font | Fails to allocate work memory with scalar. There are 3 types depending on where to occur.
76 | - | 0008 | Font | Fails to allocate work memory with scalar. There are 3 types depending on where to occur.
78 | - | 0003 | GL | Invalid GL entry
78 | - | 0005 | GL | System memory full
79 | - | 0001 | Canon-made PCL | PCL initialization error
79 | - | 0002 | Canon-made PCL | PCL processing error
79 | - | 0003 | Canon-made PCL | Overflow of work memory for translator
79 | - | 0004 | Canon-made PCL | Download overflow
80 | - | 0001 | BDL | Admin error
80 | - | 0003 | BDL | Data Area error
80 | - | 0004 | BDL | Wrapper error
80 | - | 0007 | BDL | Resource error
80 | - | 0008 | BDL | Attribute error
80 | - | 0009 | BDL | Volatile Resource error
80 | - | 0010 | BDL | Graphics error
80 | - | 0011 | BDL | Char error
80 | - | 0012 | BDL | Image error
80 | - | 0013 | BDL | Image error
80 | - | 0015 | BDL | Print data cannot process this version.
80 | - | 0016 | BDL | Overflow of work memory for translator
80 | - | 0019 | BDL | In case of invalid data format in BDL custom mode
81 | - | 0001 | Imaging | Fails to allocate the memory.
81 | - | 0002 | Imaging | Rendering error
81 | - | 0003 | Imaging | Overflow of work memory for translator
81 | - | 0004 | Imaging | Imaging initialization error
81 | - | 0005 | Imaging | Imaging processing error
81 | - | 0006 | Imaging | Error when the setting is long length paper + 1200dpi. (Because of memory, long length paper + 1200dpi is not available.)
81 | - | 0007 | Imaging | Error when long length paper + color is set.
83 | - | 0005 | PDF | PDF memory full
83 | - | 0015 | PDF | PDF data decoding error
83 | - | 0016 | PDF | Page range error
83 | - | 0017 | PDF | PDF error
84 | - | 0001 | XPS memory full error | -
84 | - | 0002 | XPS spool full error | -
84 | - | 0003 | XPS print range error | -
84 | - | 0004 | XPS document data error | -
84 | - | 0005 | XPS page data error | -
84 | - | 0006 | XPS image data error | -
84 | - | 0007 | XPS font data error | -
84 | - | 0008 | XPS non-support image error | -
84 | - | 0009 | XPS rendering error | -