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Enabling UGW Link
When installing the firmware in the method of “UGW-linked Download and Update” or “UGW-linked Download”, the following should be set before actually using UGW link.
Service Technician
Setting of Device Service Mode
(Level 1)
COPIER >OPTION >FNC-SW >CDS-UGW
(0 -> 1)
Setting of UGW WebPortal
In [Customer Management] screen, set [Do not distribute firmware] to [Distribute firmware].
Sales Company's HQ
Setting of Authorities on UGW WebPortal
See "Analysis>Firmware Distribution Information" to grant the appropriate authorities to each account.
NOTE:
See “imageWARE Remote Operator’s Manual / e-Maintenance Business Operation Manual“ for how to operate UGW WebPortal.
[Distribute Firmware] should be set on [Customer Management] screen for staff in charge of setting for [Enter customer information] or [Command for firmware distribution] in order to allow them to select the desired device on [Firmware Distribution Information] screen.
If [Distribute Firmware] is not shown on [Customer Management] screen of UGW WebPortal, appropriate authorities may not be set to each account in Firmware Distribution Information. Contact the Sales Company HQ concerned for confirmation.