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Alarm Code
|
Title
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A. movement /B. cause /C. measures
|
||
00
|
-
|
0246
|
Error code display (4-digit)
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Soft counter PCB cannot write normally
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00
|
-
|
0247
|
Error code display (4-digit)
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Soft counter PCB cannot restore data
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04
|
-
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0008
|
Paper Deck Lifter error
|
Movement: The Paper Deck Main Motor (M1D) stops.
CAUSE: The Deck Lifter does not rise or the Deck Lifter Position Sensor (PS4D) is failure.
Measure: Turn OFF/ON the power swtch to release the error.
|
04
|
-
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0011
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Cassette 1 Paper Feed Retry error
|
Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
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04
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-
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0012
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Cassette 2 Paper Feed Retry error
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Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
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04
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-
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0013
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Cassette 3 Paper Feed Retry error
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Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
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04
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-
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0014
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Cassette 4 Paper Feed Retry error
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Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
|
04
|
-
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0017
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Manual Feeder Paper Feed Retry error
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Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the paper feed roller and the separation pad. -> Check whether a scrap of paper remains around the paper feed area or not.
|
04
|
-
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0018
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Paper Deck Retry error
|
Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
|
11
|
-
|
0001
|
Waste Toner Container full (Photosensitive Drum)
|
Movement: A message ""The waste toner container is full."" is displayed on the Control Panel, and the machine is stopped.
Cause: The Waste Toner Container becomes full.
Measures: Clean the Waste Toner Container. Reset the Waste Toner Counter.
|
31
|
-
|
0005
|
Environment Sensor reading alarm
|
Movement: It becomes as follow: environment temperature= 0 degC, environment humidity= 0%.
Cause: Connection of the Environment Sensor cannot be detected.
Measures:
1) Check the connection of the Environment Sensor (THU1).
2) Replace the Environment Sensor (THU1).
|
31
|
-
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0008
|
HDD failure prediction alarm
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Movement: HDD failure is expected to occur in a short time due to occurrence of physical error in HDD. It does not occur in the HDD of mirroring configuration.
Cause: Error in the S.M.A.R.T. value of HDD
Measures:
1. Back up the data stored in HDD.
2. Replace the HDD.
3. Restore the data.
S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology): Self-diagnosis function built in the HDD. The occurrence rate of reading error, reading and writing speed, the total number of Motor start-up and stop times, the total length of power-on time, etc. are monitored.
|
33
|
-
|
0011
|
Fixing Film Edge Cooling Fan error
|
Movement: No change.
CAUSE: Disconnection of the Fixing Film Edge Cooling Fans (FAN1/2) or Failure of the Fixing Film Edge Cooling Fans (FAN1/2)
Measure: Check the connector. -> Replace the Fixing Film Edge Cooling Fans (FAN1/2).
|
37
|
-
|
0001
|
For R&D
|
For R&D
|
37
|
-
|
0002
|
For R&D
|
For R&D
|
37
|
-
|
0003
|
For R&D
|
For R&D
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37
|
-
|
0004
|
For R&D
|
For R&D
|
37
|
-
|
0005
|
For R&D
|
For R&D
|
37
|
-
|
0006
|
For R&D
|
For R&D
|
37
|
-
|
0007
|
For R&D
|
For R&D
|
37
|
-
|
1000
|
For R&D
|
For R&D
|
37
|
-
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2000
|
For R&D
|
For R&D
|
38
|
-
|
0001
|
For R&D
|
For R&D
|
38
|
-
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0002
|
For R&D
|
For R&D
|
50
|
-
|
0010
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Alarm due to original separation failure
|
Movement: Nothing in particular.
Cause: Condition unable to separate 1st sheet of original from the ADF occurs 3 times.
Measures: Check rotation of the Pickup Motor (M1) -> Check the life of the Pickup Roller -> Check if paper lint is at the Pickup Slot.
|
50
|
-
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0012
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Feed Motor Fan alarm
|
Movement: No change.
CAUSE: Disconnection of the ADF Exhaust Fan (FM1) or the failure of ADF Exhaust Fan (FM1)
Measures: Check the connector -> Replace the ADF Exhaust Fan (FM1)
|
61
|
-
|
0001
|
Finisher Staple alarm
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Movement: A user message is displayed on the Control Panel. If staple job is being processed during a print job, printing is stopped.
Measures: Load staples.
|
62
|
-
|
0001
|
Saddle Staple alarm
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Movement: A user message is displayed on the Control Panel, and printing is stopped. If staple job is being processed during a print job, printing is stopped.
Measures: Load staples.
|
65
|
-
|
0001
|
Punch alarm
|
Movement: A user message is displayed on the Control Panel. If punching is being operated during a print job, operation varies depending on the detection level.
Level 1: Continue operation.
Level 2 (in case that punching operated 1000 times after the detection level 1): Stop printing.
Measures: Remove the punched trash.
|
73
|
-
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0006
|
LIPS
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Error in configuration acquisition/management
|
73
|
-
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0007
|
LIPS
|
Memory management error in LIPS
|
73
|
-
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0008
|
LIPS
|
File management error in LIPS
|
73
|
-
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0009
|
LIPS
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Reception data management error
|
73
|
-
|
0011
|
LIPS
|
Macro management error
|
73
|
-
|
0014
|
LIPS
|
Font management error
|
73
|
-
|
0015
|
LIPS
|
Letter drawing error
|
73
|
-
|
0017
|
LIPS
|
Image drawing error
|
73
|
-
|
0021
|
LIPS
|
Utility execution control error
|
73
|
-
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0024
|
LIPS
|
Boot error in LIPS
|
73
|
-
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0026
|
LIPS
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Data format error of image mode
|
75
|
-
|
0001
|
Error occurred in Yukon
|
-
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75
|
-
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0002
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Error occurred due to invalid SVG analysis from Yukon
|
-
|
76
|
-
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0001
|
Font
|
No memory for internal font
|
76
|
-
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0002
|
Font
|
Fails to access to the file that stores the font.
|
76
|
-
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0003
|
Font
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Fails to allocate the FM work memory.
|
76
|
-
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0004
|
Font
|
Fails to allocate the FM work memory.
|
76
|
-
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0005
|
Font
|
Fails to analyze the internal font.
|
76
|
-
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0006
|
Font
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Alignment of font data is wrong.
|
76
|
-
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0007
|
Font
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Fails to allocate work memory with scalar. There are 3 types depending on where to occur.
|
76
|
-
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0008
|
Font
|
Fails to allocate work memory with scalar. There are 3 types depending on where to occur.
|
78
|
-
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0003
|
GL
|
Invalid GL entry
|
78
|
-
|
0005
|
GL
|
System memory full
|
79
|
-
|
0001
|
Canon-made PCL
|
PCL initialization error
|
79
|
-
|
0002
|
Canon-made PCL
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PCL processing error
|
79
|
-
|
0003
|
Canon-made PCL
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Overflow of work memory for translator
|
79
|
-
|
0004
|
Canon-made PCL
|
Download overflow
|
80
|
-
|
0001
|
BDL
|
Admin error
|
80
|
-
|
0003
|
BDL
|
Data Area error
|
80
|
-
|
0004
|
BDL
|
Wrapper error
|
80
|
-
|
0007
|
BDL
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Resource error
|
80
|
-
|
0008
|
BDL
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Attribute error
|
80
|
-
|
0009
|
BDL
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Volatile Resource error
|
80
|
-
|
0010
|
BDL
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Graphics error
|
80
|
-
|
0011
|
BDL
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Char error
|
80
|
-
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0012
|
BDL
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Image error
|
80
|
-
|
0013
|
BDL
|
Image error
|
80
|
-
|
0015
|
BDL
|
Print data cannot process this version.
|
80
|
-
|
0016
|
BDL
|
Overflow of work memory for translator
|
80
|
-
|
0019
|
BDL
|
In case of invalid data format in BDL custom mode
|
81
|
-
|
0001
|
Imaging
|
Fails to allocate the memory.
|
81
|
-
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0002
|
Imaging
|
Rendering error
|
81
|
-
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0003
|
Imaging
|
Overflow of work memory for translator
|
81
|
-
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0004
|
Imaging
|
Imaging initialization error
|
81
|
-
|
0005
|
Imaging
|
Imaging processing error
|
81
|
-
|
0006
|
Imaging
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Error when the setting is long length paper + 1200dpi. (Because of memory, long length paper + 1200dpi is not available.)
|
81
|
-
|
0007
|
Imaging
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Error when long length paper + color is set.
|
83
|
-
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0005
|
PDF
|
PDF memory full
|
83
|
-
|
0015
|
PDF
|
PDF data decoding error
|
83
|
-
|
0016
|
PDF
|
Page range error
|
83
|
-
|
0017
|
PDF
|
PDF error
|
84
|
-
|
0001
|
XPS memory full error
|
-
|
84
|
-
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0002
|
XPS spool full error
|
-
|
84
|
-
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0003
|
XPS print range error
|
-
|
84
|
-
|
0004
|
XPS document data error
|
-
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84
|
-
|
0005
|
XPS page data error
|
-
|
84
|
-
|
0006
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XPS image data error
|
-
|
84
|
-
|
0007
|
XPS font data error
|
-
|
84
|
-
|
0008
|
XPS non-support image error
|
-
|
84
|
-
|
0009
|
XPS rendering error
|
-
|