![]() | Print out this category |
Error Code (hex number)
|
Description
|
Remedy
|
Cause of error
|
||||||||||
The first digit Error field
|
The second digit Operator
|
The 3rd - 4th digits Method category
|
The 5th digit Category code
|
The 6 - 8th digits Description code
|
CDS delivery server
|
UP
DATER
|
CDS file server
|
Network
|
|||||
8
|
Error
|
||||||||||||
0
|
Not defined.
|
||||||||||||
1
|
CDS server
|
||||||||||||
x
|
x
|
Relating method code
|
|||||||||||
0
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Not categorized
|
||||||||||||
0
|
0
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1
|
No value is set in a mandatory data entry item
|
-
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-
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![]() |
-
|
-
|
|||||
0
|
0
|
2
|
In a string type of a data entry item, digit number and/or character type is/are set against the regulations
|
-
|
-
|
![]() |
-
|
-
|
|||||
0
|
0
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3
|
In an data entry item, the value is set against the regulations
(E.g. the set value is other than "Operator: 4. Service person, 5. User")
|
-
|
-
|
![]() |
-
|
-
|
|||||
0
|
0
|
4
|
No applicable delivery information exists
|
-
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![]() |
-
|
-
|
-
|
|||||
1
|
Operation
|
||||||||||||
0
|
0
|
1
|
Inconsistency between the current firmware component in the data entry item and delivery information (E.g. the conditions for automatic update are not met. The settings of a mandatory additional set are invalid)
|
-
|
![]() |
![]() |
-
|
-
|
|||||
0
|
0
|
2
|
In a notice of delivery-allowed information, an install-set was release to the market, but the market release was stopped during the delivery
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
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3
|
No mail template file exists
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
4
|
The device serial number in the data entry item differs from that in delivery information
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
5
|
User is selected as Operator in the data entry items and the retrieval type is other than the latest
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
6
|
The retrieval type in the data entry item is special and registration ID and individual Password are not set (* Operator did not enter registration ID and individual Password)
|
-
|
![]() |
-
|
-
|
-
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|||||
0
|
0
|
7
|
The retrieval type in the data entry item is special and Operator is not Service person
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
8
|
As to the device serial number in the data entry items, there is no applicable device code product
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
9
|
The retrieval type in the data entry items is special and there are no basic-set applicable to the registration ID and Password (* When wrong registration ID or Password was entered by an operator)
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
A
|
The delivery status is Applying
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
B
|
No approval information exists about EULA or the export criteria when the delivery is determined
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
C
|
The delivery status is Distributing/Distributed/Applying/Finished/Failed
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
D
|
The delivery status is Distributing/Distributed/Applying/Finished/Failed
|
-
|
![]() |
-
|
-
|
-
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|||||
0
|
0
|
E
|
The delivery status is New/Waiting to Distribute/Distributed/Applying/Finished/Failed
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
F
|
The delivery code is other than Distributing.
(Firmware delivery)
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
0
|
The delivery status is New/Waiting to Distribute/Distributing/Applying/Finished/Failed
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
1
|
The delivery status is Distributing/Distributed/Applying/Finished/Failed
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
2
|
Device is "Not applicable to CDS"
(Firmware delivery)
|
-
|
![]() |
-
|
-
|
-
|
|||||
2
|
I/O
|
||||||||||||
0
|
0
|
1
|
The specified license access number does not exist in LMS
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
2
|
The specified license access number has been deauthorized
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
3
|
The package product of the entered license access number doesn't include MEAP application/System Option
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
4
|
The sales company for the MEAP application isn't identical with the sale company for the package product
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
5
|
The number of licenses to be issued will exceed the limit number allowed to register
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
6
|
As for System Option for the same function, the license keys were issued more than the defined number of times for the same device serial number
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
7
|
No device product exists applicable to the optional product
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
8
|
No product exists applicable to the device serial number
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
9
|
The product of the entered license access number cannot be used with this device because the settings of the sales company are incorrect
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
A
|
No product linked to the license access number is registered in CDS for delivery
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
B
|
Although the product linked to the license access number is registered in CDS for delivery, the delivery is stopped now
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
C
|
No existence of optional product applicable to the device serial number.
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
D
|
The license access number has been registered for another device
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
0
|
E
|
For the device product applicable to the device serial number, no available software (MEAP application, System Option) exists
|
-
|
![]() |
-
|
-
|
-
|
|||||
0
|
1
|
0
|
LMS system error
|
-
|
![]() |
-
|
-
|
-
|
|||||
2~5
|
|||||||||||||
x
|
x
|
Relating method code
|
|||||||||||
0
|
Not cartelized
|
||||||||||||
0
|
0
|
0
|
Not defined
|
Normally not indicated
|
|||||||||
1
|
0
|
0
|
Unknown error
|
Normally not indicated
|
|||||||||
1
|
Operation
|
||||||||||||
0
|
0
|
1
|
Processing exclusively
|
Start the operation again after terminating other Updater operations being executed simultaneously
|
-
|
![]() |
-
|
-
|
|||||
1
|
0
|
1
|
Failed to process preparation for use
|
-
|
-
|
![]() |
-
|
-
|
|||||
1
|
0
|
2
|
Failed to process use end
|
-
|
-
|
![]() |
-
|
-
|
|||||
1
|
0
|
3
|
Time out during restart of readiness preparation
|
-
|
-
|
![]() |
-
|
-
|
|||||
1
|
0
|
4
|
Session time-out excluding after application inquiry (after issuing delivery ID)
|
Start the operation again from the beginning
|
![]() |
-
|
-
|
||||||
1
|
0
|
5
|
CDS URL is not set
|
Set CDS URL
|
-
|
![]() |
-
|
-
|
|||||
1
|
0
|
6
|
There is another job
|
Start the operation again after terminating the job of the device
|
-
|
![]() |
-
|
-
|
|||||
2
|
I/O
|
||||||||||||
1
|
x
|
x
|
An internal error about file operation
|
-
|
-
|
![]() |
-
|
-
|
|||||
2
|
x
|
x
|
An internal error about xML file operation
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
0
|
1
|
Failed to output the license file
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
Device
|
||||||||||||
1
|
x
|
x
|
An internal error in CPCA
|
-
|
-
|
![]() |
-
|
-
|
|||||
2
|
x
|
x
|
An internal error in IMI
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
x
|
x
|
An internal error in SMS
|
-
|
-
|
![]() |
-
|
-
|
|||||
4
|
x
|
x
|
An internal error in NLM
|
-
|
-
|
![]() |
-
|
-
|
|||||
4
|
SOAP communication
|
||||||||||||
1
|
0
|
1
|
The processing thread stopped
|
-
|
-
|
![]() |
-
|
-
|
|||||
1
|
0
|
2
|
Processing SOAP communication now
|
-
|
-
|
![]() |
-
|
-
|
|||||
1
|
0
|
3
|
The function type is not matched
|
-
|
-
|
![]() |
-
|
-
|
|||||
1
|
0
|
4
|
An invalid SOAP response error
|
-
|
![]() |
-
|
-
|
-
|
|||||
2
|
0
|
1
|
An internal error about application information
|
-
|
-
|
![]() |
-
|
-
|
|||||
2
|
0
|
2
|
config.xml is NOT FOUND
|
-
|
-
|
![]() |
-
|
-
|
|||||
2
|
0
|
3
|
type.xml is NOT FOUND
|
-
|
-
|
![]() |
-
|
-
|
|||||
2
|
0
|
4
|
An error in binding type.xml
|
-
|
-
|
![]() |
-
|
-
|
|||||
2
|
0
|
5
|
An error in creating a service tab
|
-
|
-
|
![]() |
-
|
-
|
|||||
2
|
0
|
6
|
A runtime error in performing the web method
|
-
|
-
|
![]() |
-
|
![]() |
|||||
2
|
0
|
7
|
An unknown host error in performing the web method
|
Check the network environment of the device and start the operation again
Check if the URL settings of the CDS server are correct, and start the operation again after resetting
|
![]() |
![]() |
-
|
![]() |
|||||
3
|
0
|
1
|
The delivery server is stopped
|
-
|
![]() |
-
|
-
|
-
|
|||||
3
|
0
|
2
|
An error occurrence in the delivery server
|
-
|
![]() |
![]() |
-
|
-
|
|||||
5
|
HTTP communication
|
||||||||||||
1
|
0
|
1
|
Specified Hash Algorithm is unknown
|
-
|
-
|
![]() |
-
|
-
|
|||||
2
|
0
|
1
|
Invalid HTTP request
|
-
|
-
|
![]() |
![]() |
![]() |
|||||
2
|
0
|
2
|
Failed to connect to the server
|
Check the network environment of the device and start the operation again
|
-
|
![]() |
![]() |
![]() |
|||||
2
|
0
|
3
|
Failed to find the server
|
Check the network environment of the device and start the operation again
|
-
|
![]() |
![]() |
![]() |
|||||
2
|
0
|
4
|
An input/output error occurred during the connecting process to the server
|
-
|
-
|
![]() |
![]() |
![]() |
|||||
2
|
0
|
5
|
Failed to read a HTTP response
|
-
|
-
|
![]() |
![]() |
![]() |
|||||
2
|
0
|
6
|
Error in a HTTP response
|
-
|
-
|
![]() |
![]() |
![]() |
|||||
3
|
0
|
1
|
Failed to retrieve the data stream
|
-
|
-
|
![]() |
-
|
![]() |
|||||
3
|
0
|
2
|
Failed to create the file object for receipt
|
-
|
-
|
![]() |
-
|
![]() |
|||||
3
|
0
|
3
|
Failed to create the data stream of the file for receipt
|
-
|
-
|
![]() |
-
|
![]() |
|||||
3
|
0
|
4
|
Failed to receive the data
|
Check the network environment of the device and start the operation again
|
-
|
![]() |
![]() |
![]() |
|||||
3
|
0
|
5
|
An error about reserving the file data for receipt
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
0
|
6
|
Failed to close the data stream
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
0
|
7
|
Failed to close the file data for receipt
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
0
|
8
|
Invalid hash code of the download file
|
Check the network environment of the device and start the operation again
|
![]() |
![]() |
![]() |
![]() |
|||||
3
|
0
|
9
|
The prosy authorization method is not applicable
|
Check the proxy authentication method used, and start the operation again after changing the settings to use the corresponding proxy anthentication
|
-
|
![]() |
-
|
![]() |
|||||
6
|
Socket communication
|
||||||||||||
1
|
0
|
1
|
Failed to connect the eRDS
|
-
|
-
|
![]() |
-
|
![]() |
|||||
1
|
0
|
2
|
No response from eRDS
|
-
|
-
|
![]() |
-
|
![]() |
|||||
1
|
0
|
3
|
No notice of start from the eRDS
|
-
|
-
|
![]() |
-
|
![]() |
|||||
1
|
0
|
4
|
Error of socket reading
|
-
|
-
|
![]() |
-
|
![]() |
|||||
1
|
0
|
5
|
Socket communication time-out
|
-
|
-
|
![]() |
-
|
![]() |
|||||
7
|
Other internal codes
|
||||||||||||
0
|
0
|
2
|
One of installation, start or authorization failed
(When installation or authorization failed, it is regarded as an error) *
|
-
|
-
|
![]() |
-
|
-
|
|||||
0
|
3
|
x
|
An internal error in processing the installation
|
-
|
-
|
![]() |
-
|
-
|
|||||
1
|
x
|
x
|
An error by using invalid API
|
-
|
-
|
![]() |
-
|
-
|
|||||
2
|
x
|
x
|
An internal error in SMS
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
0
|
1
|
No existence of delivery ID
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
0
|
2
|
Invalid delivery ID
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
0
|
3
|
The updated firmware information is not identical with the firmware information after activation of the Updater
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
0
|
4
|
The process of firmware download is incomplete
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
0
|
5
|
The update process is incomplete
|
-
|
-
|
![]() |
-
|
-
|
|||||
3
|
0
|
6
|
The installment process is incomplete
|
-
|
-
|
![]() |
-
|
-
|
|||||
4
|
0
|
1
|
Failed to retrieve delivery information
|
-
|
-
|
![]() |
-
|
-
|
|||||
5
|
0
|
1
|
Failed to execute the delivery process
|
-
|
-
|
![]() |
-
|
-
|
|||||
5
|
0
|
2
|
The scheduled delivery was not executed within the defined period of time
|
Scheduled deliveries not executed within the defined period of time are abandoned, so register a scheduled delivery again.
When setting the date and time of the scheduled delivery, be sure to designate a time when the device is ON
|
-
|
![]() |
-
|
-
|