If the machine needs to be replaced due to a device failure, you can transfer the license information used in the MEAP application to the new machine and continue its usage. Service engineers are responsible for license transfer as this task requires the SMS hidden page (not open to users).
The procedure is shown below.
1) Log in to SMS, stop the application to be forwarded (See
"Starting, Stopping, or Uninstalling the MEAP Application" in this manual).
2) Move to the download page of license forwarded for the device as sender (https:// IP address of device: 8443/sms/ForwardLicense).
3) Specify the application to be forwarded.
4) Click [ Disable ] at Create Transfer License File.
5) The window to confirm whether to create a transfer licence will be displayed. Click [ Yes ].
6) Icon of license file for forwarding is displayed in the box of license file downloading. Click [ Download ].
7) The dialog [ File Download ] is displayed. Click [ Save ] button.
8) Specify the download destination, click [ Save ] button.
9) After downloading the license file for forwarding, click [ Delete ] to display the confirmation screen and click [ Yes ] to delete the file (in consideration of breakage of license for forwarding, deleting disabled license can be executed after all steps have been completed).
10) Log out of SMS.
11) Since this downloaded transfer license is the file only to prove the license invalidation, it cannot be used for installation to the other device as it is. Send the transfer license to the service support contact of your nearest sales company to request issuance of the new license for installation in the new device.
Note:
When requesting issuance of license for forwarding, inform the sales company of the name of product name and serial No. of the device as sender, and of the name of product name and serial No. of the forwarding destination.
12) Install application using the license for forwarding issued by the sales company.