Relevant Error Codes

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Relevant Error Codes
E602 and detailed codes

Error code | Detail Code | Description | Remedy
E602 | 2000 | Authentication error between Host Machine and Encryption PCB. | 1. Connection error between the Encryption PCB and the Main Controller PCB (turn OFF and then ON the power). 2. Execute the key clear of the Encryption PCB using SST (at this time, HDD becomes unformatted; thus, it is necessary to execute HDD format and system reinstallation).
2001 | Although the Host Machine does not have the authentication information of the Encryption PCB, the authenticated Encryption PCB is installed. | Although the Host Machine does not have the authentication information of the Encryption PCB, the authenticated Encryption PCB is installed.

2002

Failure of Encryption PCB, others.

1. Connection error between the Encryption PCB and the Main Controller PCB (turn Off and then ON the power).
2. Execute the key clear of the Encryption PCB using SST (at this time, HDD becomes unformatted; thus, it is necessary to execute HDD format and system reinstallation).
3. After replacing the Encryption PCB, execute HDD format and system reinstallation using SST.
4. Main Controller PCB.

E610 and detailed codes

Error code | Detail Code | Description | Remedy
E610 | Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
| 0001 | The Encryption Board does not exist. | Check the hardware configuration.
0002 | Not meeting the memory configuration to execute encryption operation.
0101 | Failed to initialize the memory of key storage area. | Turn OFF and then ON the power.
0102 | Failed to initialize the encryption processing part.
0201 | Error in the encryption processing part.
0202 | Error in the encryption processing part.
0301 | Failed to create the encryption key.
0302 | Failure of the encryption key is detected. | Turn OFF and then ON the power. Due to this error, HDD content is initialized.
0303
0401 | Error is detected during encryption. | Turn OFF and then ON the power.
0402 | Error is detected during decryption.
0501 | Error in document management information on /FSTDEV.