Purpose

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Debug log
Scope of Application
Purpose
When the Canon quality-appointed staff determines the need for an analysis of debug log by the R&D department, we ask the field to collect log for an investigation to determine the cause.
This is intended to improve efficiency in log collection when a trouble occurs.
Adding Users for Log Collection
Collecting logs previously required operation in service mode.
Automatic Storage:
To set the types of logs to be stored and the timing to store logs in the HDD.
Lev2 COPIER > FUNCTION > SYSTEM > DOWNLOAD > DEBUG-1
Default value:3:
Save SUBLOG in overwrite mode at detection of Reboot/Exception/Encode
The details refer to an item of DEBUG-1.
Manual Storage:
Execute "Counter Key(10 sec. or longer) + 1.2.3" to save the debug log.
Collecting logs:
SST or place USB memory
COPIER > FUNCTION > SYSTEM > DOWNLOAD > OK