Print out this category
Installing Firmware
With link to Updater, service technicians provide firmware install services in the following 3 methods.
Distribution Method
Download Commanded by:
Update
Timing
Downloadable Firmware Versions
Previous Ver
Current Ver
Newer
Ver
a. UGW-linked Download / Update
(Full-remote update)
UGW
Auto
No
Yes
Yes*1
b. UGW-linked Download
(Remote Distribution / Update)
UGW
Manual
Yes
Yes
Yes
c. Manual Download / Update
(On-site Update via Service mode)
Local UI
Auto
No
Yes
Yes*1
Manual
Yes
Yes
Yes
*1:You can select the version allowed Remote Update.
a. UGW-linked Download and Update (Full-Remote Update)
If the device is linked to UGW and the distribution schedule and update setting are registered on UGW in advance, full remote firmware update is available on an imageRUNNER ADVANCE-series device. Upon downloaded from CDS, the firmware is updated on the device.
b. UGW-linked Download (Remote Distribution / Update)
If the device is linked to UGW and the distribution schedule is registered on UGW in advance, firmware can be distributed to an imageRUNNER ADVANCE-series device before a service technician actually visits the customer site. This allows the service technician to update the firmware manually immediately after completing device inspection.
c. Manual Download and Update (On-site Update via Service Mode)
If an imageRUNNER ADVANCE-series device has connection with the external network, a service technician can gain access to CDS via Service mode to download and update firmware. This allows service technicians to update the firmware as needed on the customer site even without PCs.
NOTE:
“External network” here means the network connecting the device to CDS via Internet.
NOTE:
Users are able to gain firmware distribution in the following 4 methods by introducing CDS. See User Manual for detailed information.
Distribution Method
Download Commanded by
Update
Timing
Downloadable Firmware Versions
Previous Ver
Current Ver
Newer Ver
Manual download/update via Local UI
Local UI
Auto
No
No
Yes *1
Manual
No
No
Yes *1
Manual download/upload via Remote UI
Remote UI
Auto
No
No
Yes *1
Manual
No
No
Yes *1
Special download/upload via Remote UI
Remote UI
-
Specific version only
(Obtain it separately)
Periodical update via Local UI
Local UI
Auto
No
No
Yes *1
*1: Only the latest version of Remote update-enabled version is downloadable.