Print out this category
Relevant Error Codes
E602 and detailed codes
Error code
Detail Code
Description
Remedy
E602
2000
Authentication error between Host Machine and Encryption PCB.
1. Connection error between the Encryption PCB and the Main Controller PCB (turn OFF and then ON the power).
2. Execute the key clear of the Encryption PCB using SST (at this time, HDD becomes unformatted; thus, it is necessary to execute HDD format and system reinstallation).
2001
Although the Host Machine does not have the authentication information of the Encryption PCB, the authenticated Encryption PCB is installed.
Although the Host Machine does not have the authentication information of the Encryption PCB, the authenticated Encryption PCB is installed.
2002
Failure of Encryption PCB, others.
1. Connection error between the Encryption PCB and the Main Controller PCB (turn Off and then ON the power).
2. Execute the key clear of the Encryption PCB using SST (at this time, HDD becomes unformatted; thus, it is necessary to execute HDD format and system reinstallation).
3. After replacing the Encryption PCB, execute HDD format and system reinstallation using SST.
4. Main Controller PCB.
E610 and detailed codes
Error code
Detail Code
Description
Remedy
E610
Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
0001
The Encryption Board does not exist.
Check the hardware configuration.
0002
Not meeting the memory configuration to execute encryption operation.
0101
Failed to initialize the memory of key storage area.
Turn OFF and then ON the power.
0102
Failed to initialize the encryption processing part.
0201
Error in the encryption processing part.
0202
Error in the encryption processing part.
0301
Failed to create the encryption key.
0302
Failure of the encryption key is detected.
Turn OFF and then ON the power.
Due to this error, HDD content is initialized.
0303
0401
Error is detected during encryption.
Turn OFF and then ON the power.
0402
Error is detected during decryption.
0501
Error in document management information on /FSTDEV.