﻿Procedure for backing up the MEAP application area using SST

| Print out this category

﻿Procedure for backing up the MEAP application area using SST
1) Switching Login Service / Backup of Login User Information
If SSO-H is used for the login service, switch to default authentication before backing up the user information. Although SST will back up local device user information, it is recommended to export the user information just in case. For local device user information backup, go to User Management page of SSO-H site and export the data. (The SSO-H login page opens with the URL "https://<device IP address>:8443/sso/").
CAUTION:
If a hard disk of a system that uses SSO-H is formatted without changing the login service to the default authentication, the error message “The login service must be set again with SMS” appears and the system cannot start up when you attempt to restart the system after formatting.
If this problem occurs, change the login service to SSO-H with SMS. If you cannot access to SMS since you do not have the IP address of the device, start the system with FIXIP mode -hold down the numeric keys 1 and 7 and turn the power switch on. The IP address “172.16.1.100” will be automatically assigned for the device. Then log in to SMS specifying the address.
2) Starting the device in Download Mode
Press [ 2 ] and [ 8 ] buttons at the same time on the control panel and turn on the main power switch to start the device in Download Mode. Note that SST backup function is enabled only in Download Mode.
3) Connecting the main unit to the PC to start SST
Connect the main unit to the PC with SST installed using the crossing cable and the like to start SST on the PC.
4) Connecting the device using SST
When starting SST, select the target device type as Single and click [ Start ] button.
5) Generating backup data to transfer it to the PC (uploading)
Click [ Upload Data ] button of SST and select “Meapback.bin” as the item to be backed up to click [ Start ] button.
6) Saving backup data
Upon the backup data transferred to the PC, enter an appropriate file name and click [ OK ] to save the backup data on the PC.
When the file is successfully saved, click [ OK ] button, and then click [ Return to Main Menu ] button.
WARNING:
Do not execute [Initialize All Data/Settings] in user mode during the period from backup using SST to recovery of the data.
When [Initialize All Data/Settings] is executed, the key used to combine encrypted backup data (SMS, password, etc.) is initialized, which makes it impossible to combine the data. It means that SMS cannot be accessed even when the backup data has been recovered using SST. If [Initialize All Data/Settings] was executed and SMS cannot be accessed, the SMS login password needs to be initialized by following the procedure shown in "When SMS Cannot Be Accessed" in "Login to SMS" in this manual.