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Diagnosis Time
Diagnosis is completed in approx. 3 minutes.
The result is displayed on the Control Panel.
<When the diagnosis result is normal>
<When an error is detected by diagnosis>
Detailed information is displayed under the judgment result. In detailed information, the name of the test where an error was detected is indicated.
<How to view the error result>
The following screen is an enlarged view of the detailed information indicated above.
Explanation of the detailed error information is described.
[no] means that optional PCBs are not mounted.
When [no] is displayed although an optional PCB is mounted, it means that an error has been occurring.
[NG] means that an error occurred to PCBs mounted as standard.
Note:
Once the tool is activated, this machine reboots after approx. 2 minutes.
After completion of the diagnosis, be sure to turn OFF and then ON the main power.
By turning the power OFF, the operation of this tool completes.
<Controller System Error Diagnosis Table>
The error locations are identified according to the following table.
Test Name
Description
Assumed Error Location
Remedy
Error Code
SN-1 IA-SDRAM
Check an error between the Main Controller PCB 1 and SDRAM on the Main Controller PCB 1
Main Controller PCB 1
SDRAM on Main Controller PCB 1
1.Check the installation of SDRAM on the Main Controller PCB.
2. Replace SDRAM on the Main Controller PCB 1.
3. Replace the Main Controller PCB 1.
-
SN-2 SM BUS IA DIMM1
Check an SM bus error in SDRAM (outside) on the Main Controller PCB 1
Main Controller PCB 1
SDRAM (outside) on Main Controller PCB 1
1. Check the installation of SDRAM on the Main Controller PCB.
2. Replace SDRAM (outside) of the Main Controller PCB 1.
3. Replace the Main Controller PCB 1.
-
SN-3 SM BUS IA DIMM2
Check an SM bus error in SDRAM (inside) on the Main Controller PCB 1
Main Controller PCB 1
SDRAM (inside) on Main Controller PCB 1
1. Check the installation of SDRAM on the Main Controller PCB 1.
2. Replace SDRAM (inside) of the Main Controller PCB 1.
3. Replace the Main Controller PCB 1.
-
SN-4 SM BUS IA Clock Gen
Check an SM bus error in Clock Generator on the Main Controller PCB 1
Main Controller PCB 1
1. Replace the Main Controller PCB 1.
-
SN-5 SM BUS SOC DIMM1
Check an SM bus error in the Main Controller PCB 1 and SDRAM (M1) on the Main Controller PCB 2
Main Controller PCB 1
PCI Expansion PCB
Main Controller PCB 2
SDRAM (M1) on Main Controller PCB 2
1. Check the connection of the Main Controller PCB 1, and the Main Controller PCB 2.
2. Check the installation of SDRAM (M1) on the Main Controller PCB 2.
3. Replace SDRAM (M1) on the Main Controller PCB 2.
4. Replace the Main Controller PCB 2.
5. Replace the Main Controller PCB 1.
-
SN-6 SM BUS SOC DIMM2
Check an SM bus error in the Main Controller PCB 1 and SDRAM (M0) on the Main Controller PCB 2
Main Controller PCB 1
PCI Expansion PCB
Main Controller PCB 2
SDRAM (M0) on Main Controller PCB 2
1. Check the connection of the Main Controller PCB 1, and the Main Controller PCB 2.
2. Check the installation of SDRAM (M0) on the Main Controller PCB 2.
3. Replace SDRAM (M0) on the Main Controller PCB 2.
4. Replace the Main Controller PCB 2.
5. Replace the Main Controller PCB 1.
Supplementary Information: If SDRAM (M0) on the Main Controller PCB 2 is not installed, [no] is displayed for the diagnosis result.
-
SN-7 PCI Config Maestro
Check a PCI bus error in the Main Controller PCB 1 and the Main Controller PCB 2
Main Controller PCB 1
PCI Expansion PCB
Main Controller PCB 2
SDRAM (M0/M1) on Main Controller PCB 2
1. Check the connection of the Main Controller PCB 1, and the Main Controller PCB 2.
2. Replace the Main Controller PCB 1.
3. Replace the Main Controller PCB 2.
-
SN-8 PCI Config LANC
Check a LAN chip error on the Main Controller PCB 1
Main Controller PCB 1
1. Replace the Main Controller PCB 1.
-
SN-9 PCI Config PCI-Bridge
Check a PCI bus error between the Main Controller PCB 1 and the PCI Expansion PCB
Main Controller PCB 1
PCI Expansion PCB
1. Check the installation between the Main Controller PCB 1 and PCI Expansion PCB.
2. Replace PCI Expansion PCB.
3. Replace the Main Controller PCB 1.
Supplementary Information: If the PCI Expansion PCB is not installed, [no] is displayed for the diagnosis result.
-
SN-10 CPLD
Check failure of CPLD chip on the Main Controller PCB 1
Main Controller PCB 1
1. Replace the Main Controller PCB 1.
-
SN-11 LANC SPI
Check failure of LANC SPI on the Main Controller PCB 1
Main Controller PCB 1
1. Replace the Main Controller PCB 1.
-
SN-12 RTC CHECK
Check failure of RTC on the Main Controller PCB 1
Main Controller PCB 1
1. Replace the Main Controller PCB 1.
-
SN-13 TPM
Check failure of the TPM PCB on the Main Controller PCB 1
* TPM PCB is not installed in products for China. So, the diagnosis results NG.
Main Controller PCB 1
TPM PCB
1. Check the installation of the TPM PCB.
2. Replace the TPM PCB.
3. Replace the Main Controller PCB 1.
E746
SN-14 SOC-DDR2 SDRAM
Check an error between SDRAMs on the Main Controller PCB 2
Main Controller PCB 2
SDRAM (J11/J13) on Main Controller PCB 2
1. Check the installation of SDRAM (J11/J13) on the Main Controller PCB 2.
2. Replace SDRAM (J11/J13) on the Main Controller PCB 2.
3. Replace the Main Controller PCB 2.
E748
SN-15 SRI CHECK
Check On-board BUS on the Main Controller PCB 2
Main Controller PCB 2
1. Replace the Main Controller PCB 2.
-
SN-16 JUST ROM READ
Check On-board ROM on the Main Controller PCB 2
Main Controller PCB 2
It is always no indication.
A result does not become NG
SN-17
FRAM
Check Main Controller PCB 2 and the connection of the memory PCB
Main Controller PCB 2
Memory PCB
1. Check the installation of Memory PCB on the Main Controller PCB 2.
2. Replace Memory PCB on the Main Controller PCB 2.
3. Replace the Main Controller PCB 2.
E355
SN-18 SRAM
Check failure of SRAM on the Main Controller PCB 2.
A battery emptied check
Main Controller PCB 2
1. Replace the Main Controller PCB 2.
E246
E350
E355
SN-19 GS
Check On-board BUS on the Main Controller PCB 2
Main Controller PCB 2
1. Replace the Main Controller PCB 2.
SN-20 HDD
Check an HDD I/F error
Main Controller PCB 2
PCI Expansion PCB
HDD Cable
HDD
1. Check the cable connection of the HDD.
2. Check the connection between the Main Controller PCB 2 and the Main Controller PCB 1.
3. Replace the HDD.
4. Replace the Main Controller PCB 2.
5. Replace the Main Controller PCB 1.
E602
SN-21 BOARD CONNECT IA-SOC
Check failure between the Main Controller PCB 2 and the Main Controller PCB 1
Main Controller PCB 1
Main Controller PCB 2
1. Check failure between the Main Controller PCB 2 and the the Main Controller PCB 1.
2. Replace the Main Controller PCB 2.
3. Replace the Main Controller PCB 1.
E748
SN-22 BOARD CONNECT SOC-ChLink
Check failure between the Main Controller PCB 2 and the channel link PCB
Main Controller PCB 2
Channel link PCB
1. Check failure between the Main Controller PCB 2 and the Channel link PCB.
2.Replace the Channel link PCB.
3. Replace the Main Controller PCB 2.
SN-23 BOARD CONNECT SOC-DCON
Check failure between the Main Controller PCB 2 and the DC controller PCB
Main Controller PCB 2
DC controller PCB
1. Check failure between the Main Controller PCB 2 and DC controller PCB.
2.Replace the DC controller PCB
3. Replace the Main Controller PCB 2.
-