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Maintenance
Backup of the MEAP Application Area and Recovery of the Backup Data Using SST
Outline
When replacing or formatting the hard disk, the data in the MEAP application area needs to be temporarily saved to your PC.
This chapter describes information on backing up the data in the MEAP application area and recovering the backup data.
In the case of MEAP-installed devices, the application is license-managed, so the application needs to be reinstalled and reconfigured when replacing or formatting the hard disk.
In that case, a license for reinstallation needs to be downloaded and the customer data and configuration information need to be recovered, and these procedures pose heavy burdens on the service technician.
The area used for the MEAP application can be easily saved/recovered by using the backup function of SST (Service Support Tool).
This greatly reduces the work burden on the service technician.
Please note that the application cannot be illegally copied because the backup data can be recovered only when the iR device has the same serial number.
WARNING:
You must not perform any other work (including checking operation) until the storage drive has been backed up. This arrangement is to prevent a mismatch of MEAP counter readings and the storage drive contents, and any fault in operation arising as the result of failure to observe this will not be covered by the guarantee of operation.
Note:
The application that is installed with a reusable license can be reinstalled by using the same license.