﻿c. Manual Download and Update (On-site Update from Service Mode)

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c. Manual Download and Update (On-site Update from Service Mode)
The figure below shows the operational flow of “Manual Download and Update”.
STEP 1: Download using Updater
The firmware can be downloaded from CDS to the device using Updater.
1. Start [Service Mode] at Level 1.
1). Press [Setting/Registration (User mode)] button on the control panel.
2). Press [2] and [8] buttons at a time on the control panel.
3). Press [Setting/Registration (User mode)] on the control panel.
4). [Service Mode] screen is shown.
2. Press [Updater] button.
3. Press [Update Firmware] button.
4. Confirm the firmware to be updated in either of the following 2 ways.
To update to the official edition, press [Confirm Applicable Firmware] button and go to Step 6.
To update to the individual response edition, press [Special Firmware] and go to Step 5.
5. [Special Firmware] screen is shown as below. Enter the fields and press [OK] button.
[Retrieval ID]:
Enter numeric up to 8 characters.
[Password]:
Enter numeric up to 8 characters.
6. [New Firmware] screen is shown as below. Check the contents and press [Next] button.
[Version]:
The current firmware version is shown.
[Applicable Firmware]:
Select the firmware applicable to the device from the dropdown list.
[Additional Languages]:
If there are any addtional languages, they are displayed.
More than 1 language can be selected, and it is possible to add another language when upgrading the firmware.
Up to 8 languages can be added. The languages already registered in the device are always selected, and SST is used to delete an unnecessary language from the device.
Include English and Japnese in eight languages.
[Release Note]:
If any release note is published, the contents are shown here.
NOTE:
To update to the individual response edition, the firmware corresponding to the ID and password that you input is displayed in [Applicable Firmware].
7. [Delivery Settings] screen is shown as below. Enter the fields and press [OK] button.
[Delivery Time]:
Press either [Now] or [Set Time] button.
[Now]:
The firmware is downloaded immediately after distribution schedule is set.
[Set Time]:
Be sure to specify the date (within 30 days) and time. The firmware is downloaded on the specified date and time.
Enter the date and time using the numeric keypad in the format of “yyyy/mm/dd hh:mm:ss”
[Timing to Apply]:
Press either [Auto] or [Manual] button.
[Auto]:
The firmware is applied automatically upon firmware downloaded.
[Manual]:
The firmware is automatically downloaded. Go to [Apply Firmware] to set up for updating the downloaded firmware.
[Updated Module Only]:
Press either [On] or [Off] button.
[On]:
Only difference between the current and new firmware is downloaded.
[Off]:
The firmware to be applied is wholly downloaded.
[E-mail]:
E-mails concerning update statuses are sent from the device to the contact registered here.
Enter the E-mail address of the service technician in charge.
Enter 1-byte alphanumeric or symbols up to 64 characters.
[Comments]:
Enter the comment in 1-byte alphanumeric or symbols up to 128 characters.
Enter the comment to be automatically included in E-mail. Model Name in the comment will be helpful to identify the device relevant to the E-mail.
NOTE:
[Timing to Apply]
For firmware versions with no remote update permission, [Auto] cannot be selected in [Timing to Apply]
[Updated Module Only]
For firmware versions with difference-only delivery disabled, only [OFF] can be selected in [Updated Module Only].
[E-mail]
To send E-mails to multiple destinations, each E-mail address should be delimited with comma (,) or semi-colon (;).
For E-mail addresses entered in this field, a notification E-mail is sent at the following timing.

-Distribution Set
-Distribution Started
-Distribution Finished
-Update Started
-Update Finished
-Error Occurred

8. Confirm Export Criteria screen is shown as below. Check the contents and press [Accept] button.
9. One of the screens below is shown according to the setting.
When Distribution Time and Timing to Apply of Distribution Setting are set to [Now] and [Auto], respectively:
Firmware is downloaded and updated automatically to the device. The device is automatically restarted upon update completed. Now STEP 1 is successfully completed.
When Distribution Time and Timing to Apply of Distribution Setting are set to [Now] and [Manual], respectively:
Confirm the firmware and press [OK] button. Now STEP 1 is successfully completed.
When Distribution Time is set to [Set Time] in Distribution Setting:
Confirm the distribution schedule and press [OK] button. Now STEP 1 is successfully completed.
STEP 2: Update using Updater
The firmware downloaded to the device can be updated using Updater functions.
When Timing to Apply is set to [Auto] in Distribution Setting in STEP 1, the firmware is updated automatically. Only when Timing to Apply is set to [Manual], follow the steps below to update the firmware.
1. Start [Service Mode] at Level 1.
1). Press [Setting/Registration (User mode)] button on the control panel.
2). Press [2] and [8] buttons at a time on the control panel.
3). Press [Setting/Registration (User mode)] button on the control panel.
4). [Service Mode] screen is shown.
2. Press [Updater] button.
3. Press [Update Firmware] button.
4. Press [Apply Firmware] button.
5. Confirm the downloaded firmware and press [Yes] button.
6. The firmware is applied to the device. The device is automatically restarted when the firmware is successfully applied.
7. When the device is restarted, confirm the version of the firmware.
1). Press [Check Counter Key] button on the control panel.
2). Press [Check Device Configuration] button.
3). Confirm if the updated firmware version corresponds to [Controller Version].
Now the firmware is successfully updated in the method of “Manual Download and Update”.
CAUTION:
[Devices without Wait for EOJ (end of job) Function]
Firmware update will delete print jobs in the queue. Ensure to notify users of this before you start updating. It is recommended to perform firmware update during non-business hours.
[Devices with Wait for EOJ Function]
Firmware update will not be triggered when any of the following jobs remains in the queue.
Print
Scan
Fax (except I-FAX; this function is enabled for I-FAX only during Print/Scan operation)
See the section of "Wait for EOJ (end of job) Function" under “Limitations and Cautions”, “Updater” of Chapter 2 “Technical Information” of this manual for more detailed information.