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Alarm Code
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Title
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A. movement /B. cause /C. measures
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00
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-
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0085
|
A notice of state
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-
|
00
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-
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0246
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Error code display (4-digit)
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Soft counter PCB cannot write normally
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00
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-
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0247
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Error code display (4-digit)
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Soft counter PCB cannot restore data
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04
|
-
|
0008
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Paper Deck Lifter error
|
Movement: The Paper Deck Main Motor (M1D) stops.
CAUSE: The Deck Lifter does not rise or the Deck Lifter Position Sensor (PS4D) is failure. Measure: Turn OFF/ON the power swtch to release the error. |
04
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-
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0011
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Cassette 1 Paper Feed Retry error
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Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
04
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-
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0012
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Cassette 2 Paper Feed Retry error
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Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
04
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-
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0013
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Cassette 3 Paper Feed Retry error
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Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
04
|
-
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0014
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Cassette 4 Paper Feed Retry error
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Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
04
|
-
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0017
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Manual Feeder Paper Feed Retry error
|
Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the paper feed roller and the separation pad. -> Check whether a scrap of paper remains around the paper feed area or not. |
04
|
-
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0018
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Paper Deck Retry error
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Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times. MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
10
|
-
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0020
|
Toner (Bk) prior delivery alarm
|
Movement: No change.
CAUSE: The remaining quantity of the toner became the specific level or less. MEASURE: Replace the toner bottle. |
10
|
-
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0100
|
Toner bottle replacement completion alarm
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The replacement of the Toner bottle was detected.
|
11
|
-
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0001
|
Waste Toner Container full
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Movement: A message “The waste toner container is full.” is displayed on the Control Panel, and the machine is stopped.
Cause: The Waste Toner Container becomes full. Measures: Clean the Waste Toner Container. |
11
|
-
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0010
|
Waste Toner Container prior delivery alarm
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Movement: A message is displayed on the Control Panel. (Continuous printing is enabled.)
Cause: Display of Waste Toner Container preparation alarm Measures: Clean the Waste Toner Container. |
31
|
-
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0005
|
Environment Sensor reading alarm
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Movement: It becomes as follow: environment temperature= 0 degC, environment humidity= 0%.
Cause: Connection of the Environment Sensor cannot be detected. Measures: 1) Check the connection of the Environment Sensor (THU1). 2) Replace the Environment Sensor (THU1). |
31
|
-
|
0008
|
HDD failure prediction alarm
|
Movement: HDD failure is expected to occur in a short time due to occurrence of physical error in HDD. It does not occur in the HDD of mirroring configuration.
Cause: Error in the S.M.A.R.T. value of HDD Measures: 1. Back up the data stored in HDD. 2. Replace the HDD. 3. Restore the data. S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology): Self-diagnosis function built in the HDD. The occurrence rate of reading error, reading and writing speed, the total number of Motor start-up and stop times, the total length of power-on time, etc. are monitored. |
33
|
-
|
0011
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Fixing Film Edge Cooling Fan error
|
Movement: No change.
CAUSE: Disconnection of the Fixing Film Edge Cooling Fans (FAN1/2) or Failure of the Fixing Film Edge Cooling Fans (FAN1/2) Measure: Check the connector. -> Replace the Fixing Film Edge Cooling Fans (FAN1/2). |
37
|
-
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0001
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For R&D
|
For R&D
|
37
|
-
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0002
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For R&D
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For R&D
|
37
|
-
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0003
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For R&D
|
For R&D
|
37
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-
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0004
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For R&D
|
For R&D
|
37
|
-
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0005
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For R&D
|
For R&D
|
37
|
-
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0006
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For R&D
|
For R&D
|
37
|
-
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0007
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For R&D
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For R&D
|
37
|
-
|
1000
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For R&D
|
For R&D
|
37
|
-
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2000
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For R&D
|
For R&D
|
38
|
-
|
0001
|
For R&D
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For R&D
|
38
|
-
|
0002
|
For R&D
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For R&D
|
50
|
-
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0010
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Alarm due to original separation failure
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Movement: Nothing in particular.
Cause: Condition unable to separate 1st sheet of original from the ADF occurs 3 times. Measures: Check rotation of the Pickup Motor (M1) -> Check the life of the Pickup Roller -> Check if paper lint is at the Pickup Slot. |
50
|
-
|
0012
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Feed Motor Fan alarm
|
Movement: No change.
CAUSE: Disconnection of the ADF Exhaust Fan (FM1) or the failure of ADF Exhaust Fan (FM1) Measures: Check the connector -> Replace the ADF Exhaust Fan (FM1) |
61
|
-
|
0001
|
Finisher Staple alarm
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Movement: A user message is displayed on the Control Panel. If staple job is being processed during a print job, printing is stopped.
Measures: Load staples. |
62
|
-
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0001
|
Saddle Staple alarm
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Movement: A user message is displayed on the Control Panel, and printing is stopped. If staple job is being processed during a print job, printing is stopped.
Measures: Load staples. |
65
|
-
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0001
|
Punch alarm
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Movement: A user message is displayed on the Control Panel. If punching is being operated during a print job, operation varies depending on the detection level.
- Level 1: Continue operation. - Level 2 (in case that punching operated 1000 times after the detection level 1): Stop printing. Measures: Remove the punched trash. |
73
|
-
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0006
|
LIPS
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Error in configuration acquisition/management
|
73
|
-
|
0007
|
LIPS
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Memory management error in LIPS
|
73
|
-
|
0008
|
LIPS
|
File management error in LIPS
|
73
|
-
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0009
|
LIPS
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Reception data management error
|
73
|
-
|
0011
|
LIPS
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Macro management error
|
73
|
-
|
0014
|
LIPS
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Font management error
|
73
|
-
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0015
|
LIPS
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Letter drawing error
|
73
|
-
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0017
|
LIPS
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Image drawing error
|
73
|
-
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0021
|
LIPS
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Utility execution control error
|
73
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-
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0024
|
LIPS
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Boot error in LIPS
|
73
|
-
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0026
|
LIPS
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Data format error of image mode
|
75
|
-
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0001
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Error occurred in Yukon
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-
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75
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-
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0002
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Error occurred due to invalid SVG analysis from Yukon
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-
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76
|
-
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0001
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Font
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No memory for internal font
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76
|
-
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0002
|
Font
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Fails to access to the file that stores the font.
|
76
|
-
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0003
|
Font
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Fails to allocate the FM work memory.
|
76
|
-
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0004
|
Font
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Fails to allocate the FM work memory.
|
76
|
-
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0005
|
Font
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Fails to analyze the internal font.
|
76
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-
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0006
|
Font
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Alignment of font data is wrong.
|
76
|
-
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0007
|
Font
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Fails to allocate work memory with scalar. There are 3 types depending on where to occur.
|
76
|
-
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0008
|
Font
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Fails to allocate work memory with scalar. There are 3 types depending on where to occur.
|
78
|
-
|
0003
|
GL
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Invalid GL entry
|
78
|
-
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0005
|
GL
|
System memory full
|
79
|
-
|
0001
|
Canon-made PCL
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PCL initialization error
|
79
|
-
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0002
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Canon-made PCL
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PCL processing error
|
79
|
-
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0003
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Canon-made PCL
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Overflow of work memory for translator
|
79
|
-
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0004
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Canon-made PCL
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Download overflow
|
80
|
-
|
0001
|
BDL
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Admin error
|
80
|
-
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0003
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BDL
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Data Area error
|
80
|
-
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0004
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BDL
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Wrapper error
|
80
|
-
|
0007
|
BDL
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Resource error
|
80
|
-
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0008
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BDL
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Attribute error
|
80
|
-
|
0009
|
BDL
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Volatile Resource error
|
80
|
-
|
0010
|
BDL
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Graphics error
|
80
|
-
|
0011
|
BDL
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Char error
|
80
|
-
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0012
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BDL
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Image error
|
80
|
-
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0013
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BDL
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Image error
|
80
|
-
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0015
|
BDL
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Print data cannot process this version.
|
80
|
-
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0016
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BDL
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Overflow of work memory for translator
|
80
|
-
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0019
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BDL
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In case of invalid data format in BDL custom mode
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81
|
-
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0001
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Imaging
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Fails to allocate the memory.
|
81
|
-
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0002
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Imaging
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Rendering error
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81
|
-
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0003
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Imaging
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Overflow of work memory for translator
|
81
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-
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0004
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Imaging
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Imaging initialization error
|
81
|
-
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0005
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Imaging
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Imaging processing error
|
81
|
-
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0006
|
Imaging
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Error when the setting is long length paper + 1200dpi. (Because of memory, long length paper + 1200dpi is not available.)
|
81
|
-
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0007
|
Imaging
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Error when long length paper + color is set.
|
83
|
-
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0005
|
PDF
|
PDF memory full
|
83
|
-
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0015
|
PDF
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PDF data decoding error
|
83
|
-
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0016
|
PDF
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Page range error
|
83
|
-
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0017
|
PDF
|
PDF error
|
84
|
-
|
0001
|
XPS memory full error
|
-
|
84
|
-
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0002
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XPS spool full error
|
-
|
84
|
-
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0003
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XPS print range error
|
-
|
84
|
-
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0004
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XPS document data error
|
-
|
84
|
-
|
0005
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XPS page data error
|
-
|
84
|
-
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0006
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XPS image data error
|
-
|
84
|
-
|
0007
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XPS font data error
|
-
|
84
|
-
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0008
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XPS non-support image error
|
-
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84
|
-
|
0009
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XPS rendering error
|
-
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85
|
-
|
0001
|
A notice of state1
|
-
|
85
|
-
|
0002
|
A notice of state2
|
-
|
85
|
-
|
0003
|
A notice of state3
|
-
|
85
|
-
|
0004
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A notice of state4
|
-
|
85
|
-
|
0005
|
A notice of state5
|
-
|
85
|
-
|
0006
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A notice of state6
|
-
|