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Error Codes When Using the UGW-linked Function
Codes displayed as eRDS errors when the UGW-linked function is used
Error Code (hex number)
Description
Remedy
Cause of error
The first digit Error field
The second digit Operator
The 3rd - 4th digits Method category
The 5th digit Category code
The 6 - 8th digits Description code
CDS delivery server
UP
DATER
CDS file server
Network
8
Error
8
x
8
x
x
x
8
x
x
x
0
Unclassified
8
x
x
x
0
000
An unexpected error occurred in the device.
Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be reinstalled (upgraded).
-
-
-
8
x
x
x
0
002
A time-out error occurred due to no response from Updater within the specified time (3 seconds).
Obtain the sublog, and contact the support department of the sales company.
-
-
-
8
x
x
x
0
101
Processing in the device (event processing) failed. Restart the device, and perform the operation again.
Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be reinstalled (upgraded).
-
-
-
8
x
x
x
0
303
Queue could not be sent due to failure of processing in the device (event processing).
Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be reinstalled (upgraded).
-
-
-
8
x
x
x
0
304
An error occurred in control of synchronization or interruption processing between processes being handled in parallel.
Wait for a while, and perform a communication test again.
-
-
-
8
x
x
x
0
706
Communication with Updater failed.
Restart the device, and perform the operation again after checking that Updater has been started.
When this problem recurs, obtain the sublog, and contact the support department of the sales company.
-
-
-
8
x
x
x
0
707
-
-
-
8
x
x
x
0
708
-
-
-
8
x
x
x
0
709
At the time of firmware update, the Tracking ID ordered by UGW and the one to which the Updater responded did not match.
Obtain the sublog, and contact the support department of the sales company.
-
-
-