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Error Code (hex number)
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Description
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Remedy
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Cause of error
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The first digit Error field
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The second digit Operator
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The 3rd - 4th digits Method category
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The 5th digit Category code
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The 6 - 8th digits Description code
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CDS delivery server
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UP
DATER
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CDS file server
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Network
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8
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Error
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8
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x
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8
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x
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x
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x
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8
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x
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x
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x
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0
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Unclassified
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8
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x
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x
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x
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0
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000
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An unexpected error occurred in the device.
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Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be reinstalled (upgraded).
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-
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-
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-
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8
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x
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x
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x
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0
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002
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A time-out error occurred due to no response from Updater within the specified time (3 seconds).
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Obtain the sublog, and contact the support department of the sales company.
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-
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![]() |
-
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-
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8
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x
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x
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x
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0
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101
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Processing in the device (event processing) failed. Restart the device, and perform the operation again.
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Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be reinstalled (upgraded).
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-
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-
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-
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8
|
x
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x
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x
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0
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303
|
Queue could not be sent due to failure of processing in the device (event processing).
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Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be reinstalled (upgraded).
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-
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![]() |
-
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-
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8
|
x
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x
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x
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0
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304
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An error occurred in control of synchronization or interruption processing between processes being handled in parallel.
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Wait for a while, and perform a communication test again.
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-
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-
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-
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8
|
x
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x
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x
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0
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706
|
Communication with Updater failed.
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Restart the device, and perform the operation again after checking that Updater has been started.
When this problem recurs, obtain the sublog, and contact the support department of the sales company.
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-
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![]() |
-
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-
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8
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x
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x
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x
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0
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707
|
-
|
![]() |
-
|
-
|
||
8
|
x
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x
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x
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0
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708
|
-
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-
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-
|
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8
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x
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x
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x
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0
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709
|
At the time of firmware update, the Tracking ID ordered by UGW and the one to which the Updater responded did not match.
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Obtain the sublog, and contact the support department of the sales company.
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-
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-
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-
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