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Collecting System Information
Collection Destination
To retrieve debug log to an external location from the device, use a USB memory device, FTP server or SST (Ver. 4.63 or later).
Collection Method
Retrieve debug log from the machine by any of the following methods.
Make the machine recognize the USB memory device. Select the following in service mode Lev1: COPIER > FUNCTION > SYSTEM > DOWNLOAD; and click OK.
Use SST on a PC with the network cable connected to transfer the debug log.
Transfer the debug log to a USB memory device that stores the system of the machine.
File Name of Sublog
Whether the file is new or old can be judged by the year, month, day, hour, and minute.