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Relevant Error Codes
E602 and detailed codes
Error code
Detail Code
Description
Remedy
E602
2000
Authentication error between Host Machine and Encryption PCB.
1. Connection error between the Encryption PCB and the Main Controller PCB (turn OFF and then ON the power).
2. Execute the key clear of the Encryption PCB using SST (at this time, HDD becomes unformatted; thus, it is necessary to execute HDD format and system reinstallation).
2001
Although the Host Machine does not have the authentication information of the Encryption PCB, the authenticated Encryption PCB is installed.
Although the Host Machine does not have the authentication information of the Encryption PCB, the authenticated Encryption PCB is installed.
2002
Failure of Encryption PCB, others.
1. Connection error between the Encryption PCB and the Main Controller PCB (turn Off and then ON the power).
2. Execute the key clear of the Encryption PCB using SST (at this time, HDD becomes unformatted; thus, it is necessary to execute HDD format and system reinstallation).
3. After replacing the Encryption PCB, execute HDD format and system reinstallation using SST.
4. Main Controller PCB.