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Alarm Code
List of Alarm Code
Alarm Code
Title
A. movement /B. cause /C. measures
00
-
0085
A notice of state
-
00
-
0246
Error code display (4-digit)
Soft counter PCB cannot write normally
00
-
0247
Error code display (4-digit)
Soft counter PCB cannot restore data
04
-
0008
Paper Deck Lifter error
Movement: The Paper Deck Main Motor (M1D) stops.
CAUSE: The Deck Lifter does not rise or the Deck Lifter Position Sensor (PS4D) is failure.
Measure: Turn OFF/ON the power swtch to release the error.
04
-
0011
Cassette 1 Paper Feed Retry error
Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
04
-
0012
Cassette 2 Paper Feed Retry error
Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
04
-
0013
Cassette 3 Paper Feed Retry error
Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
04
-
0014
Cassette 4 Paper Feed Retry error
Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
04
-
0017
Manual Feeder Paper Feed Retry error
Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the paper feed roller and the separation pad. -> Check whether a scrap of paper remains around the paper feed area or not.
04
-
0018
Paper Deck Retry error
Movement: No change.
CAUSE: The paper does not picked up even if the paper feed retry operation is carried out 4 times.
MEASURE: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
10
-
0020
Toner (Bk) prior delivery alarm
Movement: No change.
CAUSE: The remaining quantity of the toner became the specific level or less.
MEASURE: Replace the toner bottle.
10
-
0100
Toner bottle replacement completion alarm
The replacement of the Toner bottle was detected.
11
-
0001
Waste Toner Container full
Movement: A message “The waste toner container is full.” is displayed on the Control Panel, and the machine is stopped.
Cause: The Waste Toner Container becomes full.
Measures: Clean the Waste Toner Container.
11
-
0010
Waste Toner Container prior delivery alarm
Movement: A message is displayed on the Control Panel. (Continuous printing is enabled.)
Cause: Display of Waste Toner Container preparation alarm
Measures: Clean the Waste Toner Container.
31
-
0005
Environment Sensor reading alarm
Movement: It becomes as follow: environment temperature= 0 degC, environment humidity= 0%.
Cause: Connection of the Environment Sensor cannot be detected.
Measures:
1) Check the connection of the Environment Sensor (THU1).
2) Replace the Environment Sensor (THU1).
31
-
0008
HDD failure prediction alarm
Movement: HDD failure is expected to occur in a short time due to occurrence of physical error in HDD. It does not occur in the HDD of mirroring configuration.
Cause: Error in the S.M.A.R.T. value of HDD
Measures:
1. Back up the data stored in HDD.
2. Replace the HDD.
3. Restore the data.
S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology): Self-diagnosis function built in the HDD. The occurrence rate of reading error, reading and writing speed, the total number of Motor start-up and stop times, the total length of power-on time, etc. are monitored.
33
-
0011
Fixing Film Edge Cooling Fan error
Movement: No change.
CAUSE: Disconnection of the Fixing Film Edge Cooling Fans (FAN1/2) or Failure of the Fixing Film Edge Cooling Fans (FAN1/2)
Measure: Check the connector. -> Replace the Fixing Film Edge Cooling Fans (FAN1/2).
37
-
0001
For R&D
For R&D
37
-
0002
For R&D
For R&D
37
-
0003
For R&D
For R&D
37
-
0004
For R&D
For R&D
37
-
0005
For R&D
For R&D
37
-
0006
For R&D
For R&D
37
-
0007
For R&D
For R&D
37
-
1000
For R&D
For R&D
37
-
2000
For R&D
For R&D
38
-
0001
For R&D
For R&D
38
-
0002
For R&D
For R&D
50
-
0010
Alarm due to original separation failure
Movement: Nothing in particular.
Cause: Condition unable to separate 1st sheet of original from the ADF occurs 3 times.
Measures: Check rotation of the Pickup Motor (M1) -> Check the life of the Pickup Roller -> Check if paper lint is at the Pickup Slot.
50
-
0012
Feed Motor Fan alarm
Movement: No change.
CAUSE: Disconnection of the ADF Exhaust Fan (FM1) or the failure of ADF Exhaust Fan (FM1)
Measures: Check the connector -> Replace the ADF Exhaust Fan (FM1)
61
-
0001
Finisher Staple alarm
Movement: A user message is displayed on the Control Panel. If staple job is being processed during a print job, printing is stopped.
Measures: Load staples.
62
-
0001
Saddle Staple alarm
Movement: A user message is displayed on the Control Panel, and printing is stopped. If staple job is being processed during a print job, printing is stopped.
Measures: Load staples.
65
-
0001
Punch alarm
Movement: A user message is displayed on the Control Panel. If punching is being operated during a print job, operation varies depending on the detection level.
- Level 1: Continue operation.
- Level 2 (in case that punching operated 1000 times after the detection level 1): Stop printing.
Measures: Remove the punched trash.
73
-
0006
LIPS
Error in configuration acquisition/management
73
-
0007
LIPS
Memory management error in LIPS
73
-
0008
LIPS
File management error in LIPS
73
-
0009
LIPS
Reception data management error
73
-
0011
LIPS
Macro management error
73
-
0014
LIPS
Font management error
73
-
0015
LIPS
Letter drawing error
73
-
0017
LIPS
Image drawing error
73
-
0021
LIPS
Utility execution control error
73
-
0024
LIPS
Boot error in LIPS
73
-
0026
LIPS
Data format error of image mode
75
-
0001
Error occurred in Yukon
-
75
-
0002
Error occurred due to invalid SVG analysis from Yukon
-
76
-
0001
Font
No memory for internal font
76
-
0002
Font
Fails to access to the file that stores the font.
76
-
0003
Font
Fails to allocate the FM work memory.
76
-
0004
Font
Fails to allocate the FM work memory.
76
-
0005
Font
Fails to analyze the internal font.
76
-
0006
Font
Alignment of font data is wrong.
76
-
0007
Font
Fails to allocate work memory with scalar. There are 3 types depending on where to occur.
76
-
0008
Font
Fails to allocate work memory with scalar. There are 3 types depending on where to occur.
78
-
0003
GL
Invalid GL entry
78
-
0005
GL
System memory full
79
-
0001
Canon-made PCL
PCL initialization error
79
-
0002
Canon-made PCL
PCL processing error
79
-
0003
Canon-made PCL
Overflow of work memory for translator
79
-
0004
Canon-made PCL
Download overflow
80
-
0001
BDL
Admin error
80
-
0003
BDL
Data Area error
80
-
0004
BDL
Wrapper error
80
-
0007
BDL
Resource error
80
-
0008
BDL
Attribute error
80
-
0009
BDL
Volatile Resource error
80
-
0010
BDL
Graphics error
80
-
0011
BDL
Char error
80
-
0012
BDL
Image error
80
-
0013
BDL
Image error
80
-
0015
BDL
Print data cannot process this version.
80
-
0016
BDL
Overflow of work memory for translator
80
-
0019
BDL
In case of invalid data format in BDL custom mode
81
-
0001
Imaging
Fails to allocate the memory.
81
-
0002
Imaging
Rendering error
81
-
0003
Imaging
Overflow of work memory for translator
81
-
0004
Imaging
Imaging initialization error
81
-
0005
Imaging
Imaging processing error
81
-
0006
Imaging
Error when the setting is long length paper + 1200dpi. (Because of memory, long length paper + 1200dpi is not available.)
81
-
0007
Imaging
Error when long length paper + color is set.
83
-
0005
PDF
PDF memory full
83
-
0015
PDF
PDF data decoding error
83
-
0016
PDF
Page range error
83
-
0017
PDF
PDF error
84
-
0001
XPS memory full error
-
84
-
0002
XPS spool full error
-
84
-
0003
XPS print range error
-
84
-
0004
XPS document data error
-
84
-
0005
XPS page data error
-
84
-
0006
XPS image data error
-
84
-
0007
XPS font data error
-
84
-
0008
XPS non-support image error
-
84
-
0009
XPS rendering error
-
85
-
0001
A notice of state1
-
85
-
0002
A notice of state2
-
85
-
0003
A notice of state3
-
85
-
0004
A notice of state4
-
85
-
0005
A notice of state5
-
85
-
0006
A notice of state6
-