Print out this category
Points to Note Regarding Data Backup/Export:
When the HDD has been replaced or when HDD Data Encryption & Mirroring Kit has been installed
Before performing work that will result in the loss of data, inform the system administrator of the inevitable loss, asking him to make a backup or export of important data items.
Backup or export work must not be performed by the service person because of security considerations.
In this Installation Procedure, a series of backup or export procedures are described for reference.
List of Data to be Deleted
Data to be Deleted
Availability of Backup
Information registered in the Address Book
Yes
Settings made from the Settings/Registration screen (When an option HDD is installed to a model without HDD, the data remains unerased.)
Yes *1
Forwarding Settings
Yes
License files for MEAP applications
Yes
MEAP applications
No
Data saved using MEAP applications
Yes *2
Favorite Settings registered in the Copy and Mail Box functions
No
Data stored in Mail Boxes or the Advanced Box (Excluding the products without Box/Advanced Box function)
Yes *3
Scan modes registered in the Send Function
No
Unsent documents (documents waiting to be sent with the Delayed Send mode)
No
Image forms stored in the Superimpose Image (When an option HDD is installed to a model without HDD, the data remains unerased.)
Yes
MEAP SMS (Service Management Service) password (the password will return to its default password if it was changed)
No
Job logs
No
User authentication information registered in the Local Device Authentication user authentication system of SSO-H (Single Sign-On H)
Yes
Registration information for the Network Place
No
Key Pair and Certificate and CRL
No
Log information for the IP address/MAC address restriction settings
No
Password that is protected by TPM
Yes *4
Encryption key that is protected by TPM (When an option HDD is installed to a model without HDD, the data remains unerased.)
No
Information for Web browser settings
Yes *5
Quick Menu Information
Yes
User Information of the Advanced Box (Excluding the products without Box/Advanced Box function)
Yes
*1 Can only be backed up using the Remote UI.
*2 Depending on the MEAP application.
*3 Only the following items are backed up.
Mail Box Settings (mail box names, passwords, and auto erase times)
Files in Mail Box
Files in Advanced Box
Forms registered for the Superimpose Image
*4 You may not be able to back up, depending on the type of the password.
*5 Only the stored Favorite Settings can be backed up.
List of Data that can be backed up
Data that can be backed up
Reference
Address Book
For information on exporting data, see the "e-Manual > Remote UI".
Settings/Registration settings
Device Settings (Forwarding Settings, Address List, Favorite Settings)
Printer Settings
Paper Information
Image forms stored in the Superimpose Image
Quick Menu Information
User Information of the Advanced Box
Favorite Settings for Web browser
See the e-Manual > Web Access.
(You can select this if web browser (Option) is installed.)
License files for MEAP applications
For information on downloading license files, see the "e-Manual > MEAP".
Data saved by MEAP applications
Data saved by MEAP applications may be able to be backed up, depending on the MEAP application.
See the documentation included with the MEAP application.
Data stored in Mail Boxes or the Advanced Box
See the e-Manual > Remote UI "Setting the Backup Location for Stored Data ".
SSO-H (Single Sign-On H) user authentication information
See the e-Manual > MEAP.
CAUTION: Work to Perform After Installing the Kit
When you start using this product, passwords set for Mail Boxes, Confidential Fax Inboxes, and the Memory RX Inbox are erased. Set these passwords again.
If you have logged on to the machine using a login service, such as SSO-H (Single Sign-On H) before using this product, you must select the login service again using SMS (Service Management Service) after restarting the machine. For more information on using SMS, see the e-Manual > MEAP.