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How to Move Service Print Files to a USB Memory Device
Preparation
PC with SST running,
or
USB memory device
FAT32 format file system, with no password locks. To display the USB menu, the firmware of the corresponding model needs to have been registered.
Overall flow
1. Selecting RPT-FILE
Select service mode > Copier > Function > MISC-P > RPT-FILE; and then press OK.
2. Generating report file
3. Using SST or USB memory device to collect the report file
Transfer the report data which was collected from the machine to the USB memory device.
operation
1. Select service mode (Level 1) > Copier > Function > MISC-P > RPT-FILE; and then press "OK“.
2. Generating report file
After the “ACTIVE” blinks for 3 to 4 minutes, generation of a report file is complete as “OK!” is displayed.
3. Enter download mode.
4. Connect the USB memory storage device to the USB port.
5. Press the control panel keys. [5] -> [0]:
6. Download ServicePrint.
[4] ServicePrint : Transfer the report data from the machine to the USB memory device.
NOTE:
If the downloaded file is opened as plain text, the paragraphs are misaligned, which makes it difficult to read the data.
When the file is dragged to WordPad, an image similar to the image output on paper may be displayed in some cases.