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Error Code
Error Code Details
Ecode
Detail Code
Item
Description
E000
0001
Title
Fixing temperature abnormal rise
Description
The temperature detected by the main thermistor does not rise to the specified value during startup control.
Remedy
1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power.
2.Check connection of the Connectors (Thermistor Connector and AC Connector).
3.Replace the Fixing Main Thermistor (Film Unit).
4.Replace the Fixing Assembly.
5.Replace the DC Controller PCB (PCB4).
E001
0000
Title
Fixing unit temperature rise detection
Description
The reading of the main thermistor is 250 deg C or more continuously for 200 msec.
Remedy
1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power.
2.Check connection of the Connectors (Thermistor Connector and AC Connector).
3.Replace the Fixing Main Thermistor (Film Unit).
4.Replace the Fixing Assembly.
5.Replace the DC Controller PCB (PCB4).
E001
0001
Title
Fixing unit temperature rise detection
Description
The hardware circuit detects overheating of the main or sub thermistor for 200 msec.
Remedy
1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power.
2.Replace the DC Controller PCB (PCB4).
E001
0002
Title
Fixing unit temperature rise detection
Description
The reading of the sub thermistor is 295 deg C or more continuously for 200 msec.
Remedy
1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power.
2.Check connection of the Connectors (Thermistor Connector and AC Connector).
3.Replace the Fixing Main Thermistor (Film Unit).
4.Replace the Fixing Assembly.
5.Replace the DC Controller PCB (PCB4).
E002
0000
Title
Fixing unit temperature insufficient rise
Description
1.The reading of the main thermistor is less than 115 deg C continuously for 400 msec 1.3 sec after it has indicated 100 deg C.
2.The reading of the main thermistor is less than 150 deg C continuously for 400 msec 1.3 sec after it has indicated 140 deg C.
Remedy
1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power.
2.Check connection of the Connectors (Thermistor Connector and AC Connector).
3.Replace the Fixing Main Thermistor (Film Unit).
4.Replace the Fixing Assembly.
5.Replace the DC Controller PCB (PCB4).
E003
0000
Title
Low fixing temperature detection after standby
Description
The reading of the main thermistor is less than 140 deg C continuously for 400 msec or more.
Remedy
1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power.
2.Check connection of the Connectors (Thermistor Connector and AC Connector).
3.Replace the Fixing Main Thermistor (Film Unit).
4.Replace the Fixing Assembly.
5.Replace the DC Controller PCB (PCB4).
E004
0000
Title
Thermistor disconnection detection error
Description
When disconnection is detected with connector (J214) for 30 sec continuously.
Remedy
1.Check connection of the Connector (J214).
2.Replace the Film Unit.
3.Replace the Fixing Assembly.
4.Replace the DC Controller PCB (PCB4).
E010
0001
Title
Unstable rotation of the Main Motor (M1)
Description
Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec.
Remedy
1.Replace the Main Motor (M1).
2.Replace the DC Controller PCB (PCB4).
E010
0002
Title
Unstable rotation of the Main Motor (M1)
Description
During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
Remedy
1.Replace the Main Motor (M1).
2.Replace the DC Controller PCB (PCB4).
E014
0001
Title
Unstable rotation of the Fixing Motor (M2)
Description
Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec.
Remedy
1.Replace the Fixing Motor (M2).
2.Replace the DC Controller PCB (PCB4).
E014
0002
Title
Unstable rotation of the Fixing Motor (M2)
Description
During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
Remedy
1.Replace the Fixing Motor (M2).
2.Replace the DC Controller PCB (PCB4).
E019
0000
Title
Error in Waste Toner Sensor (S17)
Description
Warning when the sensor goes on for 2000 consecutive sheets, and error when the sensor goes on for 100 consecutive sheets.
* Error occurs after the delivery if a paper in passage exists.
Remedy
1.Replace the Waste Toner Sensor (S17).
2.Replace the DC Controller PCB (PCB4).
E020
0000
Title
The path between the sub hopper and the developing assembly is clogged with toner.
Description
The Developing Assembly Toner Sensor (TS1) detects the absence of toner,while the Sub Hopper Toner Sensor (TS2) detects the presence of toner.
With the Developing Cylinder Clutch (CL3) turned on, the hopper feedscrew motor (M7) is rotated for 1 sec intermittently 194 times; still, theDeveloping Assembly Toner Sensor (TS1) does not detect the presence of toner.
* Error occurs after the delivery if a paper in passage exists.
Remedy
1.Check the rotation of hopper motor gear. (If rotating, false detection by the sensor is doubted. Feed the toner to the developing unit in service mode: CLEAR>ENGIN>TNRINST.)
2.Replace the Developing Assembly Toner Sensor (TS1).
3.Replace the Sub Hopper Toner Sensor (TS2).
4.Replace the DC Controller PCB (PCB4).
E024
0000
Title
The connector (J207) of Developing Assembly Toner Sensor (TS1) is disconnected.
Description
The Developing Assembly Toner Sensor (TS1) connection detection signal is absent for 100 msec 10 times in sequence.
* Error occurs after the delivery if a paper in passage exists.
Remedy
1.Check connection of the Connector (J207).
2.Replace the Developing Assembly Toner Sensor (TS1).
3.Replace the DC Controller PCB (PCB4).
E024
0001
Title
The Developing Assembly Toner Sensor (TS1) is disconnected.
Description
<At LOW SPEED>
- The developing assembly toner sensor (TS1) ON counter is checked every 2.5 seconds, and the counter increments 1 count every 25 times when the sensor goes on, and 300 counts are reached.
<At HIGH SPEED>
- The developing assembly toner sensor (TS1) ON counter is checked every 1.5 seconds, and the counter increments 1 count every 15 times when the sensor goes on, and 300 counts are reached.
Remedy
1.Check connection of the Connector (J207).
2.Correct the cable.
3.Replace the Developing Assembly Toner Sensor (TS1).
E025
0000
Title
The connector (J207) of Sub Hopper Toner Sensor (TS2) is disconnected.
Description
The Sub Hopper Toner Sensor (TS2) connection detection signal is absent for 100 msec 10 times in sequence.
* Error occurs after the delivery if a paper in passage exists.
Remedy
1.Check connection of the Connector (J207).
2.Replace the Sub Hopper Toner Sensor (TS2).
3.Replace the DC Controller PCB (PCB4).
E025
0001
Title
Failure of the Bottle Motor (M6)
Description
The bottle motor (M6) is unlocked when it goes on for 12 consecutive times at 0.1 sec. intervals.
* Error occurs after the delivery if a paper in passage exists.
Remedy
1.Replace the Bottle Motor (M6).
2.Replace the DC Controller PCB (PCB4).
E110
0001
Title
Failure of the Scanner Motor (M21)
Description
The Scanner Motor (M21) speed lock signal does not indicate a locked state a specific period of time after the Scanner Motor (M21) has been started.
* The same condition is detected after the error retry is performed.
Remedy
1.Check the cable.
2.Replace the Laser Scanner Unit.
3.Replace the DC Controller PCB (PCB4).
E110
0002
Title
Failure of the Scanner Motor (M21)
Description
The speed lock signal indicates a deviation 10 times in sequence at intervals of 100 msec after the signal has indicated a locked state.
* The same condition is detected after the error retry is performed.
Remedy
1.Check the cable.
2.Replace the Laser Scanner Unit.
3.Replace the DC Controller PCB (PCB4).
E110
0003
Title
Failure of the Scanner Motor (M21)
Description
The scanner motor (M21) speed lock signal does not indicate a locked state for 6.5 sec. after a switchover is made from low to normal speed or for 8 sec. after a switchover is made from normal to low speed.
* The same condition is detected after the error retry is performed.
Remedy
1.Check the cable.
2.Replace the Laser Scanner Unit.
3.Replace the DC Controller PCB (PCB4).
E196
0000
Title
Error in EEPROM access
Description
20 retries failed after error occurred during communication with EEPROM.
* Error occurs after the delivery if a paper in passage exists.
Remedy
1.Replace the DC Controller PCB (PCB4).
E197
0000
Title
Error in communication of Laser Driver PCB (PCB14)
Description
Communication error 1 with image PCB
Remedy
1.Check the cable.
2.Replace the Laser Scanner Unit.
3.Replace the DC Controller PCB (PCB4).
E197
0001
Title
Error in communication of Laser Driver PCB (PCB14)
Description
Communication error 2 with image PCB
Remedy
1.Check the cable.
2.Replace the Laser Scanner Unit.
3.Replace the DC Controller PCB (PCB4).
E202
0000
Title
There is an error in the detection of the CCD home position.
Description
1.The attempt to detect the home position fails when the CCD is moved forward.
2.The attempt to detect the home position fails when the CCD is moved back.
Remedy
1.Disconnect and then connect the flexible cable(Relay PCB (PCB2)-Main Controller PCB (PCB1) 64pin).
2.Replace the flexible cable.
3.Replace the CCD HP sensor (S22).
4.Replace the Scanner Motor (M21).
5.Replace the Relay PCB (PCB2).
6.Replace the Main Controller PCB (PCB1).
E225
0000
Title
The light intensity of the CCD is faulty.
Description
The light intensity of the CCD during shading is under the specified level.
Remedy
"1.Disconnect and then connect the flexible cable.
2.Replace the flexible cable.
3.Replace the CCD Unit.
4.Replace the Relay PCB (PCB2).
5.Replace the Main Controller PCB (PCB1)."
E227
0000
Title
The reader unit power supply (24V) is faulty.
Description
1.At time of power-on, the 24V port is off.
2.At the start of a job, the 24V port is off.
3.At the end of a job, the 24V port is off.
4.When a load is being driven, the 24V port is off.
Remedy
1.Disconnect and then connect the power supply harness connector.
2.Replace the Power Supply PCB (PCB3).
E240
0000
Title
Error in controller communication
Description
The serial communication error such as parity error or overrun error is constantly detected.
Remedy
1.Check the Connectors.
2.Replace the DC Controller PCB (PCB4).
E240
0001
Title
Error in controller communication
Description
The serial communication error such as parity error or overrun error is detected while printing.
Remedy
1.Check the Connectors.
2.Replace the DC Controller PCB (PCB4).
E246
0000
Title
Writing to the counter PCB (FRAM) failed
Description
-
Remedy
-
E247
0000
Title
Mismatched checksum between the Flash Rom and the FRAM
Description
-
Remedy
-
E248
0000
Title
EEPROM error
Description
1.An error has occurred at power-on.
2.An error has occurred during write operation.
3.An error has occurred during read operation following write operation.
Remedy
1.Disconnect and then connect the flexible cable(Relay PCB (PCB2)-Main Controller PCB (PCB1) 50pin).
2.Disconnect and then connect the flexible cable(CCD unit-Relay PCB (PCB2)).
3.Disconnect and then connect the power supply harness connector.
4.Replace the flexible cable.
5.Replace the CCD Unit.
6.Replace the Relay PCB (PCB2).
7.Replace the Power Supply PCB (PCB3).
8.Replace the Main Controller PCB (PCB1).
E261
0000
Title
Error in Zero Cross
Description
Zero Cross failed to be detected for 500ms or more while the relay was ON.
* The same condition is detected after the error retry is performed.
Remedy
1.Check the Connectors.
2.Replace the DC Controller PCB (PCB4).
E280
0000
Title
Reading unit communication error
Description
Reading error after writing.
Remedy
1.Disconnect and then connect the flexible cable(Relay PCB (PCB2)-Main Controller PCB (PCB1) 50pin).
2.Disconnect and then connect the flexible cable(Relay PCB (PCB2)-Main Controller PCB (PCB1) 64pin).
3.Disconnect and then connect the flexible cable(CCD unit-Relay PCB (PCB2)).
4.Replace the flexible cable.
5.Replace the Relay PCB (PCB2).
6.Replace the Main Controller PCB (PCB1).
E350
0000
Title
SOFT-ID PCB error
Description
-
Remedy
-
E354
0000
Title
Mismatched serial number for the SOFT-ID PCB
Description
-
Remedy
-
E355
0000
Title
Mismatched serial number between the SOFT-ID, the Flash Rom and the FRAM
Description
-
Remedy
-
E355
0004
Title
System information error
Description
-
Remedy
-
E355
0005
Title
System information error
Description
-
Remedy
-
E413
0000
Title
Release Motor (M2) error
Description
The sensing level of the release motor HP sensor (SR11) does not change within a specified period when the release motor (M2) is driven.
Remedy
1.Replace the Release Motor HP Sensor (SR11).
2.Replace the Release Motor (M2).
3.Replace the ADF Driver PCB.
E500
0000
Title
Communication error
Description
The communication with the host machine is interrupted.
Remedy
1.Check the cable.
2.Replace the Finisher Controller PCB (PCB1).
3.Replace the DC Controller PCB.
E505
0001
Title
EEPROM error
Description
The checksum for the EEPROM data has an error.
Remedy
1.Replace the Finisher Controller PCB (PCB1).
E520
0001
Title
Shift Motor (M4) error
Description
The shift roller does not leave the shift roller home position when the Shift Motor (M4) has been driven for 1.2 seconds.
Remedy
1.Replace the Shift Roller HP Sensor (S2).
2.Replace the Shift Motor (M4).
3.Replace the Finisher Controller PCB (PCB1).
E520
0002
Title
Shift Motor (M4) error
Description
The shift roller does not return to the shift roller home position when the Shift Motor (M4) has been driven for 1.2 seconds.
Remedy
1.Replace the Shift Roller HP Sensor (S2).
2.Replace the Shift Motor (M4).
3.Replace the Finisher Controller PCB (PCB1).
E531
8001
Title
Stapler Motor (M10) error
Description
The stapler does not leave the staple home position when the Staple Motor (M10) has been driven for 0.5 sec.
Remedy
1.Check the wiring between the Finisher Controller PCB and Stapler.
2.Replace the Stapler.
3.Replace the Finisher Controller PCB (PCB1).
E531
8002
Title
Stapler Motor (M10) error
Description
The stapler does not return to the staple home position when the Stapler Motor (M10) has been driven for 0.5 sec.
Remedy
1.Check the wiring between the Finisher Controller PCB and Stapler.
2.Replace the Stapler.
3.Replace the Finisher Controller PCB (PCB1).
E532
0001
Title
STP Move Motor (M1) error
Description
The stapler does not leave the stapler move home position when the STP Move Motor (M1) has been driven for 0.25 sec.
Remedy
1.Replace the Stapler Move HP Sensor (S10).
2.Check the wiring between the Finisher Controller PCB and the STP Move Motor.
3.Check the stapler shift base.
4.Replace the STP Move Motor (M1).
5.Replace the Finisher Controller PCB (PCB1).
E532
0002
Title
STP Move Motor (M1) error
Description
The stapler does not return to the stapler move home position when the STP Move Motor (M1) has been driven for 2.8 sec.
Remedy
1.Replace the Stapler Move HP Sensor (S10).
2.Check the wiring between the Finisher Controller PCB and the STP Move Motor.
3.Check the stapler shift base.
4.Replace the STP Move Motor (M1).
5.Replace the Finisher Controller PCB (PCB1).
E540
0001
Title
Tray Lift Motor (M11) time out error
Description
The stack tray does not move within a specified time period.
Remedy
1.Replace the Tray Lift Motor (M11).
2.Replace the Finisher Controller PCB (PCB1).
E540
0005
Title
Tray Lift Motor (M11) closing detect switch error
Description
The FG input cannot be detected when the Tray Lift Motor (M11) has been driven for 0.1 second.
Remedy
1.Replace the Stack Tray Clock Sensor (S13).
2.Replace the Tray Lift Motor (M11).
3.Replace the Finisher Controller PCB (PCB1).
E542
0001
Title
Additional Tray Lift Motor (M12) time out error
Description
The stack tray does not move within a specified time period.
Remedy
1.Replace the Additional Tray Lift Motor (M12).
2.Replace the Finisher Controller PCB (PCB1).
E542
0005
Title
Additional Tray Lift Motor (M12) closing detect switch error
Description
The FG input cannot be detected when the Additional Tray Lift Motor (M12) has been driven for 0.1 second.
Remedy
1.Replace the Additional Tray Clock Sensor (S23).
2.Replace the Additional Tray Lift Motor (M12).
3.Replace the Finisher Controller PCB (PCB1).
E567
0001
Title
Shift Roller Release Motor (M5) error
Description
The shift roller does not leave the shift roller release home position when the Shift Roller Release Motor (M5) has been driven for 0.1 sec.
Remedy
1.Replace the Shift Roller Release Sensor (S3).
2.Replace the Shift Roller Release Motor (M5).
3.Replace the Finisher Controller PCB (PCB1).
E567
0002
Title
Shift Roller Release Motor (M5) error
Description
The shift roller does not return to the shift roller release home position when the Shift Roller Release Motor (M5) has been driven for 0.06 sec.
Remedy
1.Replace the Shift Roller Release Sensor (S3).
2.Replace the Shift Roller Release Motor (M5).
3.Replace the Finisher Controller PCB (PCB1).
E571
0001
Title
Gripper Open/Close Motor (M7) error
Description
The gripper unit does not leave the gripper unit home position when the Gripper Open/Close Motor (M7) has been driven for 0.25 seconds.
Remedy
1.Replace the Grip Arm Sensor (S13).
2.Replace the Gripper Open/Close Motor (M7).
3.Replace the Finisher Controller PCB (PCB1).
E571
0002
Title
Gripper Open/Close Motor (M7) error
Description
The gripper unit does not return to the gripper unit home position when the Gripper Open/Close Motor (M7) has been driven for 0.15 seconds.
Remedy
1.Replace the Grip Arm Sensor (S13).
2.Replace the Gripper Open/Close Motor (M7).
3.Replace the Finisher Controller PCB (PCB1).
E575
0001
Title
Gripper Unit Move Motor (M2) error
Description
The gripper unit does not leave the gripper unit home position when the Gripper Unit Move Motor (M2) has been driven for 3.8 seconds.
Remedy
1.Replace the Gripper Unit HP Sensor (S7).
2.Replace the Gripper Unit Move Motor (M2).
3.Replace the Finisher Controller PCB (PCB1).
E575
0002
Title
Gripper Unit Move Motor (M2) error
Description
The gripper unit does not return to the gripper unit home position when the Gripper Unit Move Motor (M2) has been driven for 0.1 seconds.
Remedy
1.Replace the Gripper Unit HP Sensor (S7).
2.Replace the Gripper Unit Move Motor (M2).
3.Replace the Finisher Controller PCB (PCB1).
E602
0001
Title
The built-in SD card is not detected
Description
-
Remedy
-
E602
1105
Title
Access to the built-in SD card failed
Description
-
Remedy
-
E711
0001
Title
Error in UFDI communication
Description
The communication system error (such as reception timeout or checksum error) occurred.
Remedy
1.Check and Replace the cable.
2.Replace the DC Controller PCB (PCB4).
3.Replace the Finisher Controller PCB.
E713
0000
Title
Erroneous communication with finisher
Description
The communication does not restart by the error retry after the communication failure with the finisher.
Remedy
1.Check the cable.
2.Replace the DC Controller PCB (PCB4).
3.Replace the Finisher Controller PCB.
E716
0000
Title
Erroneous communication with optional cassette or 2-way unit
Description
After the presence of a cassette pedestal or a 2-way unit has been detected, the communication fails to be normal for 5 sec.
Remedy
1.Check the cable.
2.Replace the DC Controller PCB (PCB4).
3.Replace the Cassette Pedestal Driver PCB.
4.Replace the 2-way unit driver PCB.
E716
0010
Title
Failure of the communication with the 2-way unit
Description
When the communication with the 2-way unit is faulty after detecting the connection with the finisher.
Remedy
1.Install the 2-way unit.
2.Check the cable.
3.Replace the DC Controller PCB (PCB4).
4.Replace the 2-way unit driver PCB.
E719
0000
Title
Erroneous communication with New Card Reader (serial communication)
Description
-
Remedy
-
E719
0002
Title
Erroneous communication with Coin Vendor (serial communication)
Description
-
Remedy
-
E736
0000
Title
Erroneous communication between CCU and controller.
Description
-
Remedy
-
E744
0001
Title
Mismatched version between the language file and the Bootable
Description
-
Remedy
-
E744
0002
Title
Oversized language file in HDD
Description
-
Remedy
-
E744
0003
Title
Mismatched version between the language file and the Bootable
Description
-
Remedy
-
E744
0004
Title
Language file reading error
Description
-
Remedy
-
E804
0000
Title
Failure of the Power Supply Cooloing Fan (FAN6)
Description
When lock signal is detected for 5 sec while the Power Supply Cooloing Fan (FAN6) is stopped.
* The same condition is detected after the error retry is performed.
Remedy
1.Disconnect and then connect the connector (J205) on the DC Controller PCB (PCB4).
2.Replace the Power Supply Cooloing Fan (FAN6).
3.Replace the DC Controller PCB (PCB4).
E804
0001
Title
Unstable rotation of the Power Supply Cooloing Fan (FAN6)
Description
When lock signal failed to be detected for 5 sec while the Power Supply Cooloing Fan (FAN6) is driven.
* The same condition is detected after the error retry is performed.
Remedy
1.Disconnect and then connect the connector (J205) on the DC Controller PCB (PCB4).
2.Replace the Power Supply Cooloing Fan (FAN6).
3.Replace the DC Controller PCB (PCB4).
E805
0000
Title
Failure of the Exhaust Fan (Rear) (FAN3)
Description
"When lock signal is detected for 5 sec while the Exhaust Fan (Rear) (FAN3) is stopped.
* The same condition is detected after the error retry is performed."
Remedy
1.Disconnect and then connect the connector (J206) on the DC Controller PCB (PCB4).
2.Replace the Exhaust Fan (Rear) (FAN3).
3.Replace the DC Controller PCB (PCB4).
E805
0001
Title
Unstable rotation of the Exhaust Fan (Rear) (FAN3) or Finisher Fan 1 (M8) or Finisher Fan 2 (M9)
Description
1.When lock signal failed to be detected for 5 sec while the Exhaust Fan (Rear) (FAN3) is driven.
2.When lock signal failed to be detected for 5 sec while the Finisher Fan 1 (M8) is driven.
3.When lock signal failed to be detected for 5 sec while the Finisher Fan 2 (M9) is driven.
* The same condition is detected after the error retry is performed.
Remedy
1.Disconnect and then connect the connector (J206) on the DC Controller PCB (PCB4).
2.Replace the Exhaust Fan (Rear) (FAN3).
3.Replace the Finisher Fan 1 (M8).
4.Replace the Finisher Fan 2 (M9).
5.Replace the DC Controller PCB (PCB4).
E805
0002
Title
Failure of the Exhaust Fan (Front) (FAN4)
Description
When lock signal is detected for 5 sec while the Exhaust Fan (Front) (FAN4) is stopped.
* The same condition is detected after the error retry is performed.
Remedy
1.Disconnect and then connect the connector (J206) on the DC Controller PCB (PCB4).
2.Replace the Exhaust Fan (Front) (FAN4).
3.Replace the DC Controller PCB (PCB4).
E805
0003
Title
Unstable rotation of the Exhaust Fan (Front) (FAN4)
Description
When lock signal failed to be detected for 5 sec while the Exhaust Fan (Front) (FAN4) is driven.
* The same condition is detected after the error retry is performed.
Remedy
1.Disconnect and then connect the connector (J206) on the DC Controller PCB (PCB4).
2.Replace the Exhaust Fan (Front) (FAN4).
3.Replace the DC Controller PCB (PCB4).